IRIS CRM vs Freshsales

Take a look at how IRIS CRM and Freshsales stack up against each other across pricing, features, and support using feedback from real users like yourself. IRIS CRM scores 4.6 out of 5 from 94 reviews, while Freshsales has been rated 4.5 out of 5 from 1104 reviews.
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IRIS CRM Logo

IRIS CRM

4.6

( 94 )

Freshsales Logo

Freshsales

4.5
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At a Glance
IRIS CRM Logo
IRIS CRM
Starting at:
$1799.00/month
Freshsales Logo
Freshsales
Starting at:
$15.00/month
Overview
IRIS CRM Logo
IRIS CRM
Iris CRM is a user-friendly CRM that is rooted in simplicity and usability. It’s a cloud-based platform designed to work as ERP for agents and consolidate day-to-day operations into a single platform. It also features tools that support residual income operations, merchant onboarding, lead and li... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
IRIS CRM
View 10 images
IRIS CRM Screenshots
IRIS CRM screenshot 1
IRIS CRM screenshot 2
IRIS CRM screenshot 3
IRIS CRM screenshot 4
IRIS CRM screenshot 5
IRIS CRM screenshot 6
IRIS CRM screenshot 7
IRIS CRM screenshot 8
IRIS CRM screenshot 9
IRIS CRM screenshot 10
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Freshsales screenshot 1
Freshsales screenshot 2
Freshsales screenshot 3
Freshsales screenshot 4
Freshsales screenshot 5
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Pricing
IRIS CRM Logo
IRIS CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Full System Plan
$0.00
/ month
Residuals Only Plan
$1799.00
/ month
See all pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Pros and Cons
IRIS CRM Logo
IRIS CRM
Pros

Not enough data available.

Cons

Not enough data available.

Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Reviewer's Segments
IRIS CRM Logo
IRIS CRM
Small Business
79.79%
Mid Market
18.09%
Enterprise
2.13%
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
IRIS CRM Logo
IRIS CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
IRIS CRM Logo
IRIS CRM
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Freshsales Logo
Freshsales
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
IRIS CRM Logo
IRIS CRM
  • Documentation
Freshsales Logo
Freshsales
  • Documentation
Integrations
IRIS CRM Logo
IRIS CRM
Total integrations: 13
  • Asana
  • Authorize.Net
  • Calendar
  • CardConnect
  • CloudTalk
  • Concord
  • DocuSign
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Global Payments
  • Gmail
  • Google Workspace
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Involve.Me
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Outlook
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Slack
  • Smith.ai Live Website Chat
  • Stripe
  • SurveySparrow
  • Trello
  • Twilio
  • Zapier
Freshsales Logo
Freshsales
Total integrations: 22
  • Asana
  • Authorize.Net
  • Calendar
  • CardConnect
  • CloudTalk
  • Concord
  • DocuSign
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Global Payments
  • Gmail
  • Google Workspace
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Involve.Me
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Outlook
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Slack
  • Smith.ai Live Website Chat
  • Stripe
  • SurveySparrow
  • Trello
  • Twilio
  • Zapier
Top Alternatives
IRIS CRM Logo
IRIS CRM
See all alternatives
Freshsales Logo
Freshsales
See all alternatives
Company Details
IRIS CRM Logo
IRIS CRM
  • By IRIS CRM
  • Located in Brooklyn, NY, United States
  • Founded in 2010
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010