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Methodology
Help Scout
4.4
( 401 )
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5.0
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At a Glance
Overview
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
JivoChat is a free live chat software that helps online businesses talk to their customers in real-time. With this solution, users can offer a 360-degree customer support system and connect message funnels, offer calls, and configure and customize their customer services specifically to their nee... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$0.00
/ month
Professional
$19.00
/ month
Enterprise
Contact Us
Reviewer's Segments
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Small Business
34.04%
Mid Market
65.96%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- Agile CRM
- Bitrix24
- Builderall
- Close
- CloudTalk
- Drupal
- Gmail
- Google Workspace
- HubSpot
- Intuit Mailchimp
- Joomla
- Kinsta
- KrispCall
- OnePageCRM
- PartnerStack
- Pipedrive
- Provide Support Live Chat
- Shopify
- Squarespace
- Stamped
- SurveyMonkey
- Testimonial
- Ucraft
- Wix
- Zapier
- Zoho CRM
- Zonka Feedback
- Zowie
Total integrations:
14
- Agile CRM
- Bitrix24
- Builderall
- Close
- CloudTalk
- Drupal
- Gmail
- Google Workspace
- HubSpot
- Intuit Mailchimp
- Joomla
- Kinsta
- KrispCall
- OnePageCRM
- PartnerStack
- Pipedrive
- Provide Support Live Chat
- Shopify
- Squarespace
- Stamped
- SurveyMonkey
- Testimonial
- Ucraft
- Wix
- Zapier
- Zoho CRM
- Zonka Feedback
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
- By JivoSite Inc.
- Located in Wilmington, Delaware, United States
- Founded in 2012
