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Methodology
Lightspeed Retail POS
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At a Glance
Overview
Lightspeed Retail POS (including legacy ShopKeep) is a cloud-based omnichannel retail POS and commerce platform offering robust inventory, multi-location management, customer loyalty, eCommerce integrations, payments, reporting, and extensibility via REST APIs. It targets independent and multi-ou... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Shogun Frontend is an all-in-one eCommerce frontend platform that focuses on storefront experience & revenue. It offers richer designs, with animations, video, and custom interactions while maintaining incredible performance. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$89.00
/ month
Core
$149.00
/ month
Plus
$289.00
/ month
No pricing information available
Pros and Cons
- Rich feature set with strong omnichannel and eCommerce support
- Robust inventory, vendor, pricing and multi-location management
- Good reporting, forecasting and insights on higher plans
- Extensible via API, custom roles and workflows
- Multi-language support and global presence
- Relatively high pricing compared to some competitors
- Advanced features restricted to higher-tier plans; legacy plan customers may miss out
- Offline mode and multi-currency/tax support can be limited depending on region/series
- Support languages and some technical support vary by region
- Third-party payment processor usage and fees may be constrained by regional policies
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Reviewer's Segments
Insufficient data to show segment split
Small Business
90.0%
Mid Market
10.0%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- In Person
- Videos
- Documentation
- In Person
- Videos
Integrations
Total integrations:
6
- Algolia
- BigCommerce
- Gorgias
- Klaviyo
- LoyaltyLion
- OpenCart
- PrestaShop
- QuickBooks Online
- Salesforce Commerce Cloud
- Shopify
- Shopify Plus
- Stamped.io
- Volusion
- WooCommerce
- Xero
Total integrations:
13
- Algolia
- BigCommerce
- Gorgias
- Klaviyo
- LoyaltyLion
- OpenCart
- PrestaShop
- QuickBooks Online
- Salesforce Commerce Cloud
- Shopify
- Shopify Plus
- Stamped.io
- Volusion
- WooCommerce
- Xero
Top Alternatives
Categories
No common categories found.
Company Details
- By Lightspeed Commerce Inc.
- Located in Montreal, Québec, Canada
- Founded in 2005
- By Shogun Labs, Inc.
- Located in San Mateo, California, United States
- Founded in 2015
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