LivePerson vs Helpshift

Take a look at how LivePerson and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. LivePerson scores 4.2 out of 5 from 158 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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LivePerson Logo

LivePerson

4.2
(158)
Helpshift Logo

Helpshift

4.3
(379)
At a Glance
LivePerson Logo
LivePerson
Starting at:
$599.00/month
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
LivePerson Logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
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Pricing
LivePerson Logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
LivePerson Logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
LivePerson Logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LivePerson Logo
LivePerson
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Helpshift Logo
Helpshift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LivePerson Logo
LivePerson
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Helpshift Logo
Helpshift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LivePerson Logo
LivePerson
Total integrations: 5
  • AppsFlyer
  • Contentful
  • Desk.com
  • Dropbox Business
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Intuit Mailchimp
  • Meta for Business
  • MoEngage
  • Pinecone
  • Playvox
  • Salesforce Sales Cloud
  • SendBird
  • SnapEngage
  • SugarCRM
Helpshift Logo
Helpshift
Total integrations: 11
  • AppsFlyer
  • Contentful
  • Desk.com
  • Dropbox Business
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Intuit Mailchimp
  • Meta for Business
  • MoEngage
  • Pinecone
  • Playvox
  • Salesforce Sales Cloud
  • SendBird
  • SnapEngage
  • SugarCRM
Top Alternatives
LivePerson Logo
LivePerson
Helpshift Logo
Helpshift
See all alternatives
Company Details
LivePerson Logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012