LivePerson vs JivoChat

Take a look at how LivePerson and JivoChat stack up against each other across pricing, features, and support using feedback from real users like yourself. LivePerson scores 4.2 out of 5 from 158 reviews, while JivoChat has been rated 4.8 out of 5 from 47 reviews.
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LivePerson logo

LivePerson

4.2
(158)
JivoChat logo

JivoChat

4.8
(47)
At a Glance
LivePerson logo
LivePerson
Starting at:
$599.00/month
JivoChat logo
JivoChat
Starting at:
$19.00/month
Overview
LivePerson logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
JivoChat logo
JivoChat
JivoChat is a free live chat software that helps online businesses talk to their customers in real-time. With this solution, users can offer a 360-degree customer support system and connect message funnels, offer calls, and configure and customize their customer services specifically to their nee... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
JivoChat
View 5 images
JivoChat Screenshots
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Pricing
LivePerson logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
JivoChat logo
JivoChat
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$0.00
/ month
Professional
$19.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
LivePerson logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
JivoChat logo
JivoChat
Small Business
34.04%
Mid Market
65.96%
Enterprise
0.0%
Deployment
LivePerson logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
JivoChat logo
JivoChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LivePerson logo
LivePerson
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
JivoChat logo
JivoChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LivePerson logo
LivePerson
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
JivoChat logo
JivoChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LivePerson logo
LivePerson
Total integrations: 10
  • Adobe Experience Manager
  • BigCommerce
  • Bitrix24
  • Contentful
  • Drupal
  • Google Analytics
  • HubSpot
  • Instagram
  • Intuit Mailchimp
  • Joomla
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Squarespace
  • SugarCRM
  • Twilio
  • Ucraft
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
JivoChat logo
JivoChat
Total integrations: 18
  • Adobe Experience Manager
  • BigCommerce
  • Bitrix24
  • Contentful
  • Drupal
  • Google Analytics
  • HubSpot
  • Instagram
  • Intuit Mailchimp
  • Joomla
  • Pipedrive
  • PrestaShop
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Squarespace
  • SugarCRM
  • Twilio
  • Ucraft
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
LivePerson logo
LivePerson
JivoChat logo
JivoChat
See all alternatives
Company Details
LivePerson logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995
JivoChat logo
JivoChat
  • By JivoSite Inc.
  • Located in Wilmington, Delaware, United States
  • Founded in 2012