Nextiva vs Capsule CRM

Take a look at how Nextiva and Capsule CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Nextiva scores 4.5 out of 5 from 3028 reviews, while Capsule CRM has been rated 4.6 out of 5 from 171 reviews.
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Nextiva Logo

Nextiva

4.5
(3,028)
Capsule CRM Logo

Capsule CRM

4.6
(171)
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At a Glance
Nextiva Logo
Nextiva
Starting at:
$25.95/month
Capsule CRM Logo
Capsule CRM
Starting at:
$18.00/seat/month
Overview
Nextiva Logo
Nextiva
Nextiva is a top-rated business phone solution that is one of the most well-known options available today. The platform transforms the communication strategy of businesses that leverage its all-in-one service and cloud-based communication features. The solution also offers flexible pricing plans ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Nextiva
View 6 images
Nextiva Screenshots
Nextiva screenshot 1
Nextiva screenshot 2
Nextiva screenshot 3
Nextiva screenshot 4
Nextiva screenshot 5
Nextiva screenshot 6
Capsule CRM Logo
Capsule CRM
Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Capsule CRM
View 7 images
Capsule CRM Screenshots
Capsule CRM screenshot 1
Capsule CRM screenshot 2
Capsule CRM screenshot 3
Capsule CRM screenshot 4
Capsule CRM screenshot 5
Capsule CRM screenshot 6
Capsule CRM screenshot 7
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Pricing
Nextiva Logo
Nextiva
Free trial available
Free plan available
Billing type Recurring Subscription
Essential
$25.95
/ month
Professional
$30.95
/ month
Enterprise
$40.95
/ month
See all pricing
Capsule CRM Logo
Capsule CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
See all pricing
Reviewer's Segments
Nextiva Logo
Nextiva
Small Business
77.94%
Mid Market
20.94%
Enterprise
1.12%
Capsule CRM Logo
Capsule CRM
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Deployment
Nextiva Logo
Nextiva
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Capsule CRM Logo
Capsule CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Nextiva Logo
Nextiva
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Capsule CRM Logo
Capsule CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Nextiva Logo
Nextiva
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Capsule CRM Logo
Capsule CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Nextiva Logo
Nextiva
Total integrations: 8
  • Act!
  • Bullhorn ATS & CRM
  • Calendly
  • FreeAgent
  • FreshBooks
  • Gmail
  • Google Workspace
  • Gravity Forms
  • Helpdesk
  • HubSpot CRM
  • Mailgun
  • Microsoft 365
  • Microsoft Power BI
  • Microsoft Teams
  • PandaDoc
  • Pinecone
  • Rippling
  • Smith.ai Live Website Chat
  • SupportBee
  • Trello
  • Typeform
  • Wufoo
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
Capsule CRM Logo
Capsule CRM
Total integrations: 20
  • Act!
  • Bullhorn ATS & CRM
  • Calendly
  • FreeAgent
  • FreshBooks
  • Gmail
  • Google Workspace
  • Gravity Forms
  • Helpdesk
  • HubSpot CRM
  • Mailgun
  • Microsoft 365
  • Microsoft Power BI
  • Microsoft Teams
  • PandaDoc
  • Pinecone
  • Rippling
  • Smith.ai Live Website Chat
  • SupportBee
  • Trello
  • Typeform
  • Wufoo
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
Nextiva Logo
Nextiva
See all alternatives
Capsule CRM Logo
Capsule CRM
See all alternatives
Company Details
Nextiva Logo
Nextiva
  • By Nextiva, Inc.
  • Located in Scottsdale, Arizona, United States
  • Founded in 2008
Capsule CRM Logo
Capsule CRM
  • By Zestia
  • Located in Manchester, England
  • Founded in 2009