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Methodology
UniTel Voice
4.7
( 6 )
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At a Glance
Overview
Nextiva is a top-rated business phone solution that is one of the most well-known options available today. The platform transforms the communication strategy of businesses that leverage its all-in-one service and cloud-based communication features. The solution also offers flexible pricing plans ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
UniTel Voice is a cloud-hosted business phone / virtual PBX service for small businesses and solo entrepreneurs. It provides local and toll-free numbers, number porting, auto attendants/IVR, extensions, voicemail with transcription, call routing/forwarding and scheduling, call recording, softphon... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Essential
$25.95
/ month
Professional
$30.95
/ month
Enterprise
$40.95
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Additional phone number (add-on)
$4.99
/ month
Start-Up
$9.99
/ month
Vanity number (one-time)
$15.00
one-time
Unlimited
$24.99
/ month
Office
$29.99
/ month
SIP trunking / pay-as-you-go
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Affordable pricing for small teams (Start-Up ~$9.99/month for up to 3 users).
- All core phone features included even on lower tiers (voicemail w/ transcription, auto attendant, extensions, forwarding, messaging).
- Flexible number ownership and porting; vanity and toll-free numbers available.
- Device flexibility: softphone, mobile app, and IP phone support; existing hardware can be reused.
- USA-based support and hands-on onboarding (concierge); month-to-month plans and 30-day trial.
- No publicly documented API or developer platform for integrations.
- Unclear depth of analytics / advanced call reporting and workforce management features.
- No verified multi-language UI or broad international local-number coverage beyond North America.
- Some plans have minute caps with overage charges (3.9¢/minute).
Reviewer's Segments
Small Business
77.94%
Mid Market
20.94%
Enterprise
1.12%
Small Business
83.33%
Mid Market
16.67%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
8
- Act!
- Bullhorn ATS & CRM
- HubSpot CRM
- Microsoft Teams
- Pinecone
- Rippling
- Smith.ai Live Website Chat
- Zoho CRM
Total integrations:
0
We could not find any integrations for this product.
Top Alternatives
Categories
Common categories include: VoIP Providers.
Company Details
- By Nextiva, Inc.
- Located in Scottsdale, Arizona, United States
- Founded in 2008
- By UniTel Voice, LLC
- Located in Naperville, Illinois, USA
- Founded in 2011
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