Olark vs Inbenta Chatbots
Take a look at how Olark and Inbenta Chatbots stack up against each other across pricing, features, and support using feedback from real users like yourself. Olark scores 4.3 out of 5 from 223 reviews, while Inbenta Chatbots has been rated 4.0 out of 5 from 1 reviews.
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5.0
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At a Glance
Overview
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boost business sales, solve issues and understand your customers. It gives customers the answers they need immediately and helps deliver powerful insights about what they want to build lasting custo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Inbenta is a unique conversational AI platform built to help employees automate personalized interaction at scale with customers. The technology is made to provide quick and accurate answers, provide customers withhigh quality guides, allowing agents to deal with more complex queries. The goal is... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Full-featured live chat
$29.00
/ month
No pricing information available
Reviewer's Segments
Small Business
50.67%
Mid Market
43.95%
Enterprise
5.38%
Small Business
0.0%
Mid Market
100.0%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
19
- Desk.com
- Domain.com
- Freshdesk
- Front
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Groove
- Highrise
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Insightly CRM
- Intercom
- Intuit Mailchimp
- Jira
- Kissmetrics
- LiveChat
- Microsoft Teams
- Nimble
- Pagecloud
- Pinecone
- Salesforce Service Cloud
- Shopify
- Sitecore Experience Manager
- Slack
- SnapEngage
- Thinkific Plus
- Twilio
- WhatsApp Business
- Zapier
- Zendesk
Total integrations:
14
- Desk.com
- Domain.com
- Freshdesk
- Front
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Groove
- Highrise
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Insightly CRM
- Intercom
- Intuit Mailchimp
- Jira
- Kissmetrics
- LiveChat
- Microsoft Teams
- Nimble
- Pagecloud
- Pinecone
- Salesforce Service Cloud
- Shopify
- Sitecore Experience Manager
- Slack
- SnapEngage
- Thinkific Plus
- Twilio
- WhatsApp Business
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Olark
- Located in Ann Arbor, Michigan, United States
- Founded in 2009
- By Inbenta Holdings Inc.
- Located in Foster City, California, United States
- Founded in 2005
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