Freshchat vs Inbenta Chatbots
Take a look at how
Freshchat
and
Inbenta Chatbots
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Freshchat
scores
4.5
out of 5 from
306
reviews, while
Inbenta Chatbots
has been rated
4.0
out of 5 from
1
reviews.
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Methodology
Inbenta Chatbots
4.0
( 1 )
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5.0
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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Inbenta is a unique conversational AI platform built to help employees automate personalized interaction at scale with customers. The technology is made to provide quick and accurate answers, provide customers withhigh quality guides, allowing agents to deal with more complex queries. The goal is... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
No pricing information available
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Small Business
0.0%
Mid Market
100.0%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
9
- Calendly
- Freshdesk
- Freshsales
- Google Analytics
- Helpdesk
- HubSpot
- Intercom
- Jira
- LiveChat
- Microsoft Teams
- Pinecone
- Salesforce Service Cloud
- Shopify
- Slack
- TeamViewer
- Twilio
- WhatsApp Business
- WooCommerce
- Zapier
- Zendesk
- Zowie
Total integrations:
14
- Calendly
- Freshdesk
- Freshsales
- Google Analytics
- Helpdesk
- HubSpot
- Intercom
- Jira
- LiveChat
- Microsoft Teams
- Pinecone
- Salesforce Service Cloud
- Shopify
- Slack
- TeamViewer
- Twilio
- WhatsApp Business
- WooCommerce
- Zapier
- Zendesk
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Inbenta Holdings Inc.
- Located in Foster City, California, United States
- Founded in 2005
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