Olark vs Smith.ai Live Website Chat
Take a look at how
Olark
and
Smith.ai Live Website Chat
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Olark
scores
4.3
out of 5 from
223
reviews, while
Smith.ai Live Website Chat
has been rated
4.8
out of 5 from
21
reviews.
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Methodology
Smith.ai Live Website Chat
4.8
( 21 )
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At a Glance
Overview
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boost business sales, solve issues and understand your customers. It gives customers the answers they need immediately and helps deliver powerful insights about what they want to build lasting custo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Full-featured live chat
$29.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
50.67%
Mid Market
43.95%
Enterprise
5.38%
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
19
- AWeber
- Agile CRM
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Desk.com
- Domain.com
- Drip
- Follow Up Boss
- Freshsales
- Front
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Sheets
- Grasshopper
- Groove
- Highrise
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Insightly CRM
- Intercom
- Intuit Mailchimp
- Keap
- Kissmetrics
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nimble
- Nutshell
- Pagecloud
- PayPal Payments Pro
- Pinecone
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Shopify
- Sitecore Experience Manager
- Slack
- SnapEngage
- Streak
- Thinkific Plus
- Thryv
- Trello
- Wave
- Wise Agent
- Zapier
- Zendesk
- Zoho CRM
- iContact
Total integrations:
42
- AWeber
- Agile CRM
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Desk.com
- Domain.com
- Drip
- Follow Up Boss
- Freshsales
- Front
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Sheets
- Grasshopper
- Groove
- Highrise
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Insightly CRM
- Intercom
- Intuit Mailchimp
- Keap
- Kissmetrics
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nimble
- Nutshell
- Pagecloud
- PayPal Payments Pro
- Pinecone
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Shopify
- Sitecore Experience Manager
- Slack
- SnapEngage
- Streak
- Thinkific Plus
- Thryv
- Trello
- Wave
- Wise Agent
- Zapier
- Zendesk
- Zoho CRM
- iContact
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Olark
- Located in Ann Arbor, Michigan, United States
- Founded in 2009
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
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