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Pipedrive vs Bitrix24 Comparison

Pipedrive vs Bitrix24 Comparison

Pipedrive
Bitrix24

At a Glance

4.5

CRM Software

Starting at $15

per user, per month

4.1

CRM Software

Starting at $61

Per Month

Overview

Pipedrive

Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built usi…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Bitrix24

Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 millio…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Essential

$15

per user, per month

Advanced

$29

per user, per month

Professional

$59

per user, per month

Enterprise

$109

per user, per month

See Pricing Details

Free Trial Available

Pricing Available

Basic

$61

Per Month

Standard

$124

Per Month

Professional

$249

Per Month

Enterprise

$499

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Pipedrive Pros

  • Straightforward and intuitive user interface
  • Unlimited custom fields for collecting customer information
  • Easily track deals, values, and win probabilities
  • Access custom reports to track recurring revenue
  • Examine individual sales calls, emails, and demos
  • Unlock source data reports to track where leads come from
  • Access AI sales assistance support

Pipedrive Cons

  • Limited functionality for bigger businesses
  • Problems with list separation

Bitrix24 Pros

  • Great features.
  • Good CRM and phoning systems.
  • Convenient IP telephony.

Bitrix24 Cons

  • Terrible reporting.
  • Poor customer service.
  • Struggles with uploading larger files.

Screenshots

Pipedrive

Bitrix24

Videos

Pipedrive

Pipedrive – Flexible, focused, and easy to use

Bitrix24

Top Alternatives

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $78

per month

1CRM

4.2

Starting at $15

per user, per month

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $78

per month

1CRM

4.2

Starting at $15

per user, per month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Linux

On-premise

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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