Olark vs Podium

Take a look at how Olark and Podium stack up against each other across pricing, features, and support using feedback from real users like yourself. Olark scores 4.3 out of 5 from 223 reviews, while Podium has been rated 4.6 out of 5 from 1534 reviews.
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Olark Live Chat Software logo

Olark

4.3

( 223 )

Podium Online Reputation Management Software logo

Podium

4.6
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At a Glance
Olark Live Chat Software logo
Olark
Starting at:
$29.00/month
Podium Online Reputation Management Software logo
Podium
Starting at:
$289.00/month
Overview
Olark Live Chat Software logo
Olark
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boost business sales, solve issues and understand your customers. It gives customers the answers they need immediately and helps deliver powerful insights about what they want to build lasting custo... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Olark
View 5 images
Olark Screenshots
Olark screenshot 1
Olark screenshot 2
Olark screenshot 3
Olark screenshot 4
Olark screenshot 5
Podium Online Reputation Management Software logo
Podium
Podium is an all-in-one marketing and communication tool specifically built for local businesses that want to grow their business, connect with modern customers, and simplify operations. Podium's all-in-one inbox consolidates reputation management, website chat, marketing campaigns, and mobile pa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Podium
View 5 images
Podium Screenshots
Podium screenshot 1
Podium screenshot 2
Podium screenshot 3
Podium screenshot 4
Podium screenshot 5
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Pricing
Olark Live Chat Software logo
Olark
Free trial available
Free plan available
Billing type Recurring Subscription
Full-featured live chat
$29.00
/ month
See all pricing
Podium Online Reputation Management Software logo
Podium
Free trial available
Free plan available
Billing type Recurring Subscription
Essentials
$289.00
/ month
Standard
$449.00
/ month
Professional
$649.00
/ month
See all pricing
Reviewer's Segments
Olark Live Chat Software logo
Olark
Small Business
50.67%
Mid Market
43.95%
Enterprise
5.38%
Podium Online Reputation Management Software logo
Podium
Small Business
58.6%
Mid Market
36.83%
Enterprise
4.56%
Deployment
Olark Live Chat Software logo
Olark
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Podium Online Reputation Management Software logo
Podium
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Olark Live Chat Software logo
Olark
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Podium Online Reputation Management Software logo
Podium
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Olark Live Chat Software logo
Olark
  • Documentation
Podium Online Reputation Management Software logo
Podium
  • Documentation
Integrations
Olark Live Chat Software logo
Olark
Total integrations: 19
  • AccuLynx
  • Birdeye
  • Clio
  • Desk.com
  • Domain.com
  • Facebook
  • Front
  • Google Analytics 360 Formerly Google Analytics Premium
  • Groove
  • Helpdesk
  • Highrise
  • HouseCall Pro
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Instagram
  • Intuit Mailchimp
  • Jotform
  • Kissmetrics
  • MINDBODY
  • Nimble
  • Pagecloud
  • Pinecone
  • Pipedrive
  • ServiceTitan
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • SnapEngage
  • Stripe
  • Thinkific Plus
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
Podium Online Reputation Management Software logo
Podium
Total integrations: 19
  • AccuLynx
  • Birdeye
  • Clio
  • Desk.com
  • Domain.com
  • Facebook
  • Front
  • Google Analytics 360 Formerly Google Analytics Premium
  • Groove
  • Helpdesk
  • Highrise
  • HouseCall Pro
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Instagram
  • Intuit Mailchimp
  • Jotform
  • Kissmetrics
  • MINDBODY
  • Nimble
  • Pagecloud
  • Pinecone
  • Pipedrive
  • ServiceTitan
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • SnapEngage
  • Stripe
  • Thinkific Plus
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
Olark Live Chat Software logo
Olark
See all alternatives
Podium Online Reputation Management Software logo
Podium
See all alternatives
Company Details
Olark Live Chat Software logo
Olark
  • By Olark
  • Located in Ann Arbor, Michigan, United States
  • Founded in 2009
Podium Online Reputation Management Software logo
Podium
  • By Podium Corporation, Inc.
  • Located in Lehi, Utah, United States
  • Founded in 2014