Pure Chat vs HubSpot Service Hub
Take a look at how Pure Chat and HubSpot Service Hub stack up against each other across pricing, features, and support using feedback from real users like yourself. Pure Chat scores 4.3 out of 5 from 204 reviews, while HubSpot Service Hub has been rated 4.4 out of 5 from 2172 reviews.
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At a Glance
Overview
Pure Chat is a platform for small and mid-sized organizations built to help engage their website visitors by using live chat software. The Pure Chat software is built to streamline the entire customer journey to share information with visitors, nurture leads, provide support, and deliver exceptio... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Additional Users - Pro
$10.00
/ month
Additional Users - Growth
$15.00
/ month
Growth
$49.00
/ month
Pro
$99.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
56.37%
Mid Market
31.37%
Enterprise
12.25%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
8
- Airtable
- Canva
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- Helpdesk
- HubSpot CRM
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Intuit Mailchimp
- Pagecloud
- Pinecone
- Shopify
- Squarespace
- Trello
- Zapier
Total integrations:
10
- Airtable
- Canva
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- Helpdesk
- HubSpot CRM
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Intuit Mailchimp
- Pagecloud
- Pinecone
- Shopify
- Squarespace
- Trello
- Zapier
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Ruby Receptionists
- Located in Portland, Oregon, United States
- Founded in 2003
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
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