NEW
Introducing Deals:
Find exclusive software deals on your favorite tools →
Findstack

Drift vs Respond.io

Take a look at how Drift and Respond.io stack up against each other across pricing, features, and support using feedback from real users like yourself. Drift scores 4.4 out of 5 from 1081 reviews, while Respond.io has been rated 4.8 out of 5 from 152 reviews.
Share
Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology
Drift Conversational Marketing Software logo

Drift

4.4

( 1,081 )

Learn more
Respond.io Customer Communications Management Software logo

Respond.io

4.8

( 152 )

Learn more
Start selling digital products with Crevio
Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
50% OFF for 2 months
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se... Learn more about Crevio
Visit website
At a Glance
Drift Conversational Marketing Software logo
Drift
Starting at:
$2500.00/month
Conversational Marketing Software
Respond.io Customer Communications Management Software logo
Respond.io
Starting at:
$99.00/month
Customer Communications Management Software
Overview
Drift Conversational Marketing Software logo
Drift
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Drift
View 5 images
Drift Screenshots
Drift screenshot 1
Drift screenshot 2
Drift screenshot 3
Drift screenshot 4
Drift screenshot 5
Respond.io Customer Communications Management Software logo
Respond.io
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Respond.io
View 7 images
Respond.io Screenshots
Respond.io screenshot 1
Respond.io screenshot 2
Respond.io screenshot 3
Respond.io screenshot 4
Respond.io screenshot 5
Respond.io screenshot 6
Respond.io Homepage
Respond.io Homepage
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
See all deals
Pricing
Drift Conversational Marketing Software logo
Drift
Free trial available
Free plan available
Billing type Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
See all pricing
Respond.io Customer Communications Management Software logo
Respond.io
Free trial available
Free plan available
Billing type Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
See all pricing
Reviewer's Segments
Drift Conversational Marketing Software logo
Drift
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Respond.io Customer Communications Management Software logo
Respond.io
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
Deployment
Drift Conversational Marketing Software logo
Drift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Respond.io Customer Communications Management Software logo
Respond.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Drift Conversational Marketing Software logo
Drift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Respond.io Customer Communications Management Software logo
Respond.io
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Drift Conversational Marketing Software logo
Drift
  • Documentation
Respond.io Customer Communications Management Software logo
Respond.io
  • Documentation
Integrations
Drift Conversational Marketing Software logo
Drift
Total integrations: 18
  • BrightTALK
  • Clearbit
  • Close
  • Contento
  • Copper
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder
  • HubSpot
  • HubSpot Marketing Hub
  • Insightly CRM
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Microsoft 365
  • Microsoft Teams
  • ON24
  • Salesforce Sales Cloud
  • Shopify
  • Sitecore Experience Manager
  • Softr
  • Twilio
  • WP Engine
  • WhatsApp Business
  • Zapier
  • ZoomInfo Chat
Respond.io Customer Communications Management Software logo
Respond.io
Total integrations: 11
  • BrightTALK
  • Clearbit
  • Close
  • Contento
  • Copper
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder
  • HubSpot
  • HubSpot Marketing Hub
  • Insightly CRM
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Microsoft 365
  • Microsoft Teams
  • ON24
  • Salesforce Sales Cloud
  • Shopify
  • Sitecore Experience Manager
  • Softr
  • Twilio
  • WP Engine
  • WhatsApp Business
  • Zapier
  • ZoomInfo Chat
Top Alternatives
Drift Conversational Marketing Software logo
Drift
Respond.io Customer Communications Management Software logo
Respond.io
Categories

Common categories include: Conversational Support Software.

Company Details
Drift Conversational Marketing Software logo
Drift
  • By Drift.com, Inc.
  • Located in Boston, MA, USA
  • Founded in 2015
Respond.io Customer Communications Management Software logo
Respond.io
  • By respond.io
  • Located in Kuala Lumpur, Malaysia
  • Founded in 2017