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Respond.io vs Podium

Take a look at how Respond.io and Podium stack up against each other across pricing, features, and support using feedback from real users like yourself. Respond.io scores 4.8 out of 5 from 152 reviews, while Podium has been rated 4.6 out of 5 from 1534 reviews.
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Respond.io Customer Communications Management Software logo

Respond.io

4.8

( 152 )

Learn more
Podium Online Reputation Management Software logo

Podium

4.6

( 1,534 )

Learn more
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At a Glance
Respond.io Customer Communications Management Software logo
Respond.io
Starting at:
$99.00/month
Customer Communications Management Software
Podium Online Reputation Management Software logo
Podium
Starting at:
$289.00/month
Online Reputation Management Software
Overview
Respond.io Customer Communications Management Software logo
Respond.io
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Respond.io
View 7 images
Respond.io Screenshots
Respond.io screenshot 1
Respond.io screenshot 2
Respond.io screenshot 3
Respond.io screenshot 4
Respond.io screenshot 5
Respond.io screenshot 6
Respond.io Homepage
Respond.io Homepage
Podium Online Reputation Management Software logo
Podium
Podium is an all-in-one marketing and communication tool specifically built for local businesses that want to grow their business, connect with modern customers, and simplify operations. Podium's all-in-one inbox consolidates reputation management, website chat, marketing campaigns, and mobile pa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Podium
View 5 images
Podium Screenshots
Podium screenshot 1
Podium screenshot 2
Podium screenshot 3
Podium screenshot 4
Podium screenshot 5
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Pricing
Respond.io Customer Communications Management Software logo
Respond.io
Free trial available
Free plan available
Billing type Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
See all pricing
Podium Online Reputation Management Software logo
Podium
Free trial available
Free plan available
Billing type Recurring Subscription
Essentials
$289.00
/ month
Standard
$449.00
/ month
Professional
$649.00
/ month
See all pricing
Reviewer's Segments
Respond.io Customer Communications Management Software logo
Respond.io
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
Podium Online Reputation Management Software logo
Podium
Small Business
58.6%
Mid Market
36.83%
Enterprise
4.56%
Deployment
Respond.io Customer Communications Management Software logo
Respond.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Podium Online Reputation Management Software logo
Podium
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Respond.io Customer Communications Management Software logo
Respond.io
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Podium Online Reputation Management Software logo
Podium
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Respond.io Customer Communications Management Software logo
Respond.io
  • Documentation
Podium Online Reputation Management Software logo
Podium
  • Documentation
Integrations
Respond.io Customer Communications Management Software logo
Respond.io
Total integrations: 11
  • AccuLynx
  • Birdeye
  • Clio
  • Copper
  • Facebook
  • Gmail
  • Helpdesk
  • HouseCall Pro
  • HubSpot
  • Instagram
  • Intercom
  • Joomla
  • Jotform
  • MINDBODY
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceTitan
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • WhatsApp Business
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
Podium Online Reputation Management Software logo
Podium
Total integrations: 19
  • AccuLynx
  • Birdeye
  • Clio
  • Copper
  • Facebook
  • Gmail
  • Helpdesk
  • HouseCall Pro
  • HubSpot
  • Instagram
  • Intercom
  • Joomla
  • Jotform
  • MINDBODY
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • ServiceTitan
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • WhatsApp Business
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
Respond.io Customer Communications Management Software logo
Respond.io
Podium Online Reputation Management Software logo
Podium
See all alternatives
Categories

Common categories include: Customer Communications Management Software, SMS Marketing Software, and Conversational Support Software.

Company Details
Respond.io Customer Communications Management Software logo
Respond.io
  • By respond.io
  • Located in Kuala Lumpur, Malaysia
  • Founded in 2017
Podium Online Reputation Management Software logo
Podium
  • By Podium Corporation, Inc.
  • Located in Lehi, Utah, United States
  • Founded in 2014