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Methodology
Ring Central
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At a Glance
Overview
RingCentral is a cloud-based communication tool that runs on the cloud. The company’s video meeting service is extremely reliable, with exceptional HD functionality available across a range of devices, so you can connect with your colleagues wherever they are. There’s even access to handy one-cli... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zoom is a unified collaboration platform (Zoom Workplace) combining Meetings, Chat, Phone, Whiteboard, Docs, AI-driven notes/summaries and developer APIs/SDKs. It is primarily cloud-hosted with enterprise-grade add-ons for hybrid deployments, security, and large-scale meetings. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
AI Productivity Suite — Basic (included)
$0.00
/ month
Workplace — Basic
$0.00
/ month
AI Productivity Suite (add-on)
$8.33
/ month
ZoomMate (AI add-on)
$16.67
/ month
Workplace — Enterprise
Contact Us
Workplace — Pro
Contact Us
Workplace — Business
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Comprehensive unified communications platform combining meetings, chat, phone, whiteboard, docs and AI features
- Scales to large meetings and webinars (up to 1,000 participants with Enterprise)
- Extensive integrations via Zoom App Marketplace and rich developer APIs/SDKs
- Increasing AI capabilities for summaries, notes and document automation
- Enterprise security/compliance features available (SSO, managed domains, customer-managed keys)
- Many paid tiers (Pro/Business/Enterprise) require contacting sales — pricing not transparent
- Advanced features (large meetings, webinars, PBX phone features, enterprise security) often require higher tiers or add-ons
- End-to-end encryption for Phone and some advanced security options are limited to Enterprise or add-ons
- No fully on-premises option for all components — primarily cloud-based, which may not suit fully on-prem requirements
- Complex licensing and many add-ons can complicate cost planning
Reviewer's Segments
Insufficient data to show segment split
Small Business
52.59%
Mid Market
29.93%
Enterprise
17.48%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
39
- 1CRM
- Act!
- Adobe Connect
- Adobe Learning Manager
- Affinity
- Aircall
- Airmeet
- App Cleaner & Uninstaller
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Automate.io
- Automizy
- Avature CRM
- BambooHR
- Beehire
- BigContacts
- Bigin by Zoho CRM
- Bitrix24
- Box
- BrightTALK
- Bubble
- Builderall
- Buzzsprout
- Calendar
- Calendly
- ChatArt
- ChatGPT
- Chatter
- Chorus.ai
- Cleaner One Pro
- Clicklunch
- Clio
- Close
- Cloudpresenter
- Cloudzy
- Confluence
- ConnectWise
- Copper
- Coursera
- Creatio
- Discourse
- DocuSign
- Dropbox
- Eventzilla
- Evernote
- FaceUp
- Float
- Flowrite
- Framer
- Freshdesk
- Freshteam
- Genesis Pro
- Gist
- GitHub
- Gmail
- GoodAccess
- Google Ad Manager
- Google Workspace
- GreenRope
- Highlevel
- Hopin
- HubSpot
- HubSpot CRM
- Impact
- InEvent
- Infinite Privy Vpn
- Infor CRM
- Insightly CRM
- Instapage
- Interact
- Intercom
- Jira
- Jotform
- Kahoot!
- Keeper Password Manager
- Kerika
- Kintone
- Kommo
- Landingi
- Lano
- Learndash
- Learnworlds
- Lever
- Liquid Web
- Mailmodo
- Managed Server Hosting
- Marketo
- Microsoft 365
- Microsoft Access
- Microsoft Outlook
- Microsoft Teams
- Motion
- Netsuite
- Nifty
- Nimble
- Notiphy
- Nunify
- ON24
- OVHcloud
- Omnify
- OneLogin
- Parallels Desktop For Mac
- PartnerStack
- Pensight
- Pipedrive
- Podbean
- Prophet CRM by Avidian
- Pump.co
- Qwaiting
- Reclaim Ai
- Restream
- Rippling
- Rize
- Salesflare
- Samba Live
- Shorby
- Shore
- Shuffle
- Skuid
- Slack
- Smartsheet
- SpatialChat
- Speedify VPN
- Streak
- SugarCRM
- Swit
- Symphony
- SysTools IMAP Migration Tool
- Teamly
- Testportal
- Thinkific Plus
- Toptal
- Trainual
- Trello
- Twenty
- UENI
- Upskillist
- V2 Cloud
- VEED
- Vendasta
- Viewabo
- Vimeo Livestream
- Vinyl
- Vocal Voip
- Wrike
- Xero
- Xsplit Broadcaster
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoho Bookings
- Zoho Books
- Zoho CRM
- Zoho Desk
- Zoho Marketing Automation
- Zoho One
- Zoho Projects
- eWebinar
- iBoysoft NTFS for Mac
- iContact
- monday CRM
- monday dev
- monday marketer
- nTask
- skool
Total integrations:
132
- 1CRM
- Act!
- Adobe Connect
- Adobe Learning Manager
- Affinity
- Aircall
- Airmeet
- App Cleaner & Uninstaller
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Automate.io
- Automizy
- Avature CRM
- BambooHR
- Beehire
- BigContacts
- Bigin by Zoho CRM
- Bitrix24
- Box
- BrightTALK
- Bubble
- Builderall
- Buzzsprout
- Calendar
- Calendly
- ChatArt
- ChatGPT
- Chatter
- Chorus.ai
- Cleaner One Pro
- Clicklunch
- Clio
- Close
- Cloudpresenter
- Cloudzy
- Confluence
- ConnectWise
- Copper
- Coursera
- Creatio
- Discourse
- DocuSign
- Dropbox
- Eventzilla
- Evernote
- FaceUp
- Float
- Flowrite
- Framer
- Freshdesk
- Freshteam
- Genesis Pro
- Gist
- GitHub
- Gmail
- GoodAccess
- Google Ad Manager
- Google Workspace
- GreenRope
- Highlevel
- Hopin
- HubSpot
- HubSpot CRM
- Impact
- InEvent
- Infinite Privy Vpn
- Infor CRM
- Insightly CRM
- Instapage
- Interact
- Intercom
- Jira
- Jotform
- Kahoot!
- Keeper Password Manager
- Kerika
- Kintone
- Kommo
- Landingi
- Lano
- Learndash
- Learnworlds
- Lever
- Liquid Web
- Mailmodo
- Managed Server Hosting
- Marketo
- Microsoft 365
- Microsoft Access
- Microsoft Outlook
- Microsoft Teams
- Motion
- Netsuite
- Nifty
- Nimble
- Notiphy
- Nunify
- ON24
- OVHcloud
- Omnify
- OneLogin
- Parallels Desktop For Mac
- PartnerStack
- Pensight
- Pipedrive
- Podbean
- Prophet CRM by Avidian
- Pump.co
- Qwaiting
- Reclaim Ai
- Restream
- Rippling
- Rize
- Salesflare
- Samba Live
- Shorby
- Shore
- Shuffle
- Skuid
- Slack
- Smartsheet
- SpatialChat
- Speedify VPN
- Streak
- SugarCRM
- Swit
- Symphony
- SysTools IMAP Migration Tool
- Teamly
- Testportal
- Thinkific Plus
- Toptal
- Trainual
- Trello
- Twenty
- UENI
- Upskillist
- V2 Cloud
- VEED
- Vendasta
- Viewabo
- Vimeo Livestream
- Vinyl
- Vocal Voip
- Wrike
- Xero
- Xsplit Broadcaster
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoho Bookings
- Zoho Books
- Zoho CRM
- Zoho Desk
- Zoho Marketing Automation
- Zoho One
- Zoho Projects
- eWebinar
- iBoysoft NTFS for Mac
- iContact
- monday CRM
- monday dev
- monday marketer
- nTask
- skool
Top Alternatives
Categories
Common categories include: Video Conferencing Software, VoIP Providers, and UCaaS Platforms.
Company Details
- By RingCentral, Inc.
- Located in Belmont, California, United States
- Founded in 1999
- By Zoom Communications, Inc.
- Located in San Jose, California, USA
- Founded in 2011
