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Zoom Video Conferencing Software logo
Zoom
a system of action for modern work, turning live collaboration into completed results.
4.6
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Zoom Reviews: 4.6/5 — Highly Rated

Zoom Overview
What is Zoom?

Zoom is a unified collaboration platform (Zoom Workplace) combining Meetings, Chat, Phone, Whiteboard, Docs, AI-driven notes/summaries and developer APIs/SDKs. It is primarily cloud-hosted with enterprise-grade add-ons for hybrid deployments, security, and large-scale meetings.

Company Zoom Communications, Inc.
Year founded 2011
Company size 1000+ employees
Headquarters San Jose, California, USA
Zoom Categories on Findstack
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Ask Questions about Zoom
What Zoom is best for?
How does Zoom compare to AnyMeeting?
What are the pros and cons of Zoom?
Zoom Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Freelancer
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux
Support Chat, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoom Pros and Cons
Pros
  • Comprehensive unified communications platform combining meetings, chat, phone, whiteboard, docs and AI features
  • Scales to large meetings and webinars (up to 1,000 participants with Enterprise)
  • Extensive integrations via Zoom App Marketplace and rich developer APIs/SDKs
  • Increasing AI capabilities for summaries, notes and document automation
  • Enterprise security/compliance features available (SSO, managed domains, customer-managed keys)
Cons
  • Many paid tiers (Pro/Business/Enterprise) require contacting sales — pricing not transparent
  • Advanced features (large meetings, webinars, PBX phone features, enterprise security) often require higher tiers or add-ons
  • End-to-end encryption for Phone and some advanced security options are limited to Enterprise or add-ons
  • No fully on-premises option for all components — primarily cloud-based, which may not suit fully on-prem requirements
  • Complex licensing and many add-ons can complicate cost planning
Zoom Features
Administrative / user management / roles & permissions
Analytics / Reporting dashboards
API / SDK / integrations
Audio Conferencing
Auto-Transcription
Branding / custom domains
Breakout Rooms
Calendar Sync
Chat Messaging
Co-Host
Customizable Branding
Dial-In / Dial-Out
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 01, 2026
Zoom Video Conferencing Software logo
49,995 Zoom Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Mar 05, 2024
 Source
Overall Rating:
5.0
SK
Suresh K.
Founder
Share
"BEST TOOL FOR ONLINE MEETING"
What do you like best about Zoom?

ZOOM IS ALWAYS A USER FRIENDLY PLATEFORM FOR ANY USER. VIDEO QUALITY IS GOOD WHILE CONNECTING THE PEOPLE . ESAY TO SHARE THE SCREEN AND THE DOCUMENTS DURING THE MEETING .

What do you dislike about Zoom?

NOTHING TO DILSIKE OVERALL TOOL IS GOOD IN ALL THE FEATURE .

What problems is Zoom solving and how is that benefiting you?

REMOTE BASED CONNECTED . EASY TO MAKE THE VIDEO CALL WITHOUT ERROR OR ERROR FREE PLATEFORM. CONNECT MANY USER AT A TIME . CAN CHECK THE DATA IN EXCEL FORM ALSO WHO WERE IN THE MEETING .

Small Business (50 or fewer emp.)
Mar 05, 2024
 Source
Overall Rating:
5.0
Oyanene R. avatar
Oyanene R.
Http://Linkedin.Com/In/Oyanene Rebecca 343398202
Share
"Zoom at e86 Limited"
What do you like best about Zoom?

Across all departments in our Computer Software industry, Zoom is the most influential web conferencing tool. It has boosted productivity by eradicating human movements via comms channels and saves time by incorporating online meetings.

What do you dislike about Zoom?

My overall rating depicts how Zoom has had no flaw for the past 2 YoS.

What problems is Zoom solving and how is that benefiting you?

I reliah a lot with Zoom from sharing large files online to conferencing via online meetings.

Mid Market (51-1000 emp.)
Mar 04, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoom on DTEN Device"
What do you like best about Zoom?

Being able to lock down the login and room controls in general. Additionally having the auto answer allows the device to be in a secure place for public use.

What do you dislike about Zoom?

Setup can be a bit difficult when first starting out.

What problems is Zoom solving and how is that benefiting you?

We needed a place that Inmates could meet with their attorney in private per client/attorney priveledge. Have the device being set to auto answer and securely located, protects the device and keeps the inmate from being able to access the device and possibily get it to do something they are not allowed to do while they are not monitored.

Mid Market (51-1000 emp.)
Mar 04, 2024
 Source
Overall Rating:
5.0
KA
Kolawole A.
Ceo & Co Founder
Share
"What’s Zoom?"
What do you like best about Zoom?

It is the most vital program that no company can succeed without. In my organization, it unify teams in one place via unlimited comms channels.

What do you dislike about Zoom?

This ultimate web communication and online meetings tool has never disappointed.

What problems is Zoom solving and how is that benefiting you?

Conducting corporate meetings is now hassle free via online conferences. Screen sharing help share files at ease.

Mid Market (51-1000 emp.)
Mar 03, 2024
 Source
Overall Rating:
5.0
SW
Sharon W.
Http://Linkedin.Com/In/Sharon Wambui
Share
"Zoom at B360"
What do you like best about Zoom?

Every member in our association uses Zoom for biz purposes. I like that it offers full HD video quality and DOLBY voice control when conferencing.

What do you dislike about Zoom?

The then challenges and bugs that I was experiencing were rectified upon version update.

What problems is Zoom solving and how is that benefiting you?

We are able to collaborate on tasks and projects in one single dashboard via comms channels.

Small Business (50 or fewer emp.)
Mar 02, 2024
 Source
Overall Rating:
5.0
MO
Moris O.
Product Manager
Share
"Project management platform."
What do you like best about Zoom?

It has the ability to hold meetings at the most remote corners of the planets easen most of the working such us travelling to the exact places it helps me alot only have to have an Internet connectivity. It has the capacity to hold huge meeting capacity and can be easily supported by android, ipad,Mac, iphone and Web platforms. It is simple and easy to use, just clicking the link to join meetings, vedios can also be recorded which is helpful for knowledge transfer sessions easen the work of organising meetings which is to happen at a certain place as also may be needed somewhere also.

What do you dislike about Zoom?

It has been of great platform and of profit hence I have no dislike about it.

What problems is Zoom solving and how is that benefiting you?

It has enabled me host meetings with team members whom appear to be far away from me.

Small Business (50 or fewer emp.)
Mar 01, 2024
 Source
Overall Rating:
5.0
DA
Dorris A.
Product Manager
Share
"Vedio comferencing tool."
What do you like best about Zoom?

It is quite compatible with our Internet connectivity hence our meetings have been good most of the time and consumes less data compared to others making it favourable for vedio comferencing. It is easy to use,vedio quality is available on mobile as well as app and recording option is good hence provides a virtual breakout room creating room for vedio comferencing. It's vedio webinars is straightforward since we use it for our organisations board meetings as well sharing screen is great.

What do you dislike about Zoom?

It has got alot of benefits to the organisation hence I don't have any dislike.

What problems is Zoom solving and how is that benefiting you?

It now easy to hold meetings with the team members whom I see live and note their participation to the organisation.

Small Business (50 or fewer emp.)
Mar 01, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Use it all day everday and it's great"
What do you like best about Zoom?

Ease of use, multiple functionalities, it integrates with many other softwares

What do you dislike about Zoom?

I don't have anything I dislike about it. It's an excellent tool that I use all the time.

What problems is Zoom solving and how is that benefiting you?

The ability to have the best connection possible with a prospect without being face to face

Mid Market (51-1000 emp.)
Feb 29, 2024
 Source
Overall Rating:
5.0
KK
Kenneth K.
Founder
Share
"Convenient way to connect and collaberate"
What do you like best about Zoom?

Zoom is convient to use and helpful with collaberation with my team in the east. It is a application I use in my every day life . I use many of the features including screensharing, zoom timer, and screen control to successfully accomplish tasks.

What do you dislike about Zoom?

There hasn't been anything as of yet that I dislike about the application

What problems is Zoom solving and how is that benefiting you?

Zoom solves the problem of being able to communicate conviently with my team on the east coast , and assisting remote users come to a fast resolution when troubleshooting computer issues.

Small Business (50 or fewer emp.)
Feb 29, 2024
 Source
Overall Rating:
5.0
DW
Dora W.
Product Manager
Share
"Online communication software."
What do you like best about Zoom?

It supports multiple devices, file sharing, vedio calls, charts, screen hosting , remote access and much more within a single app making communication more easy. It offersa complete variety of features that make our software really impactful and efficient in meetings and expositions good for making communication effectively. It has the ability to save meeting formats which is helpful since we don't need always to re_do everything each time hence helps me pass the right information as it enhance communication among us.

What do you dislike about Zoom?

It is of great profit and benefit to our organisation hence I have no dislike about it at all.

What problems is Zoom solving and how is that benefiting you?

Communication among my team is more smooth since all the information given is always right.

Small Business (50 or fewer emp.)
Feb 28, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Helps Connect"
What do you like best about Zoom?

Easy to use and video conferences are clear

What do you dislike about Zoom?

There is nothing specifically that im disliking about zoom

What problems is Zoom solving and how is that benefiting you?

Connecting with people efficiently

Enterprise (> 1000 emp.)
Feb 28, 2024
 Source
Overall Rating:
5.0
Jennifer W. avatar
Jennifer W.
Homeschool Teacher
Share
"Zoom is so easy!"
What do you like best about Zoom?

I like that I can create invites on my Google Calendar and inidcate it is a Zoom meeting and it automatically inlcudes the link in the invite/reminder and when I go to Zoom I can see all the scheduled meetings.

What do you dislike about Zoom?

Love everything! No problems or complaints.

What problems is Zoom solving and how is that benefiting you?

It allows me to meet with students and parents virtually instead of always having to take time out of their busy day to meet at a library, etc.

Enterprise (> 1000 emp.)
Feb 27, 2024
 Source
Overall Rating:
5.0
DD
Daniel D.
Founder
Share
"Great for teaching"
What do you like best about Zoom?

ability to conduct lessons with people all over the world and record them for future presentations

What do you dislike about Zoom?

Works great, no complaints from my needs.

What problems is Zoom solving and how is that benefiting you?

ability to train people in different offices without having to travel there in person

Small Business (50 or fewer emp.)
Feb 27, 2024
 Source
Overall Rating:
5.0
ZH
Zubair H.
Graduate Assistant
Share
"Very Good"
What do you like best about Zoom?

Its the best video conferancing app out in the market.

What do you dislike about Zoom?

Its UI can have more colorfulness and can be more easy to use.

What problems is Zoom solving and how is that benefiting you?

Video conferencing is ease of use using .

Small Business (50 or fewer emp.)
Feb 27, 2024
 Source
Overall Rating:
5.0
RR
Rajinesh R.
Founder
Share
"Very Reliable"
What do you like best about Zoom?

Can connect from absolutely anywhere in the world Ease of Integration Ease of use Easy to implement

What do you dislike about Zoom?

There are not so many things that you can dislike about Zoom

What problems is Zoom solving and how is that benefiting you?

Reaching out and connecting with remote users

Mid Market (51-1000 emp.)
Feb 26, 2024
 Source
Overall Rating:
5.0
CB
Carol B.
Information Security Analyst
Share
"Suitable for video conferencing"
What do you like best about Zoom?

Zoom functionality is just amazing, it offers good video and audio quality during virtual meetings. Screen sharing is best because shared files are not blurred but clearly visible. Easy to join or schedule meetings, provided you have enough access.

What do you dislike about Zoom?

I can't think of any at the moment. As I had state earlier, Zoom is not only suitable but also effective and robust.

What problems is Zoom solving and how is that benefiting you?

Simple, Zoom is the only platform I use for video conferencing and screen sharing during virtual events.

Enterprise (> 1000 emp.)
Feb 26, 2024
 Source
Overall Rating:
5.0
Debraj M. avatar
Debraj M.
Area Manager Gl (Mt)
Share
"Best video conference app"
What do you like best about Zoom?

Easy to handle a big team conference... And very usefull

What do you dislike about Zoom?

May be more technology updation like in low network used.

What problems is Zoom solving and how is that benefiting you?

Team lead & important meeting scheduling etc.

Small Business (50 or fewer emp.)
Feb 26, 2024
 Source
Overall Rating:
5.0
Kevin B. avatar
Kevin B.
Student
Share
"Best video conferencing app"
What do you like best about Zoom?

its ease of use, reliability, and versatility in facilitating virtual meetings, webinars, and online collaborations

What do you dislike about Zoom?

It lags sometime,very difficult to connect sometime.

What problems is Zoom solving and how is that benefiting you?

It is easy to use than google meet. It helps to get in more people for a meeting.

Mid Market (51-1000 emp.)
Feb 25, 2024
 Source
Overall Rating:
5.0
RS
Raj Prakash S.
It Manager
Share
"It's Really a very good product to conduct meeting and webinars on control manner"
What do you like best about Zoom?

1. Raipd meeting and webinars creations 2.Problem fee applcation with good AI use. 3. We have useing this product for last 5 years and on my heart it's really good product as conpear to other vedio confensing applications. 4. I really like all product features and easy integration with very good support team. 5. Ease to use amd implementation using API feature.

What do you dislike about Zoom?

last few years we face some thechinal issue but now a days we didnot find any problem.

What problems is Zoom solving and how is that benefiting you?

Hole institute depent on zoom for online classes, meeting with students and conduct webinars with axperts

Small Business (50 or fewer emp.)
Feb 24, 2024
 Source
Overall Rating:
5.0
FN
Fai N.
Marketing Director
Share
"THE B.O.A.T AND G.O.A.T COMMUNICATION TOOL"
What do you like best about Zoom?

The simplicity of using the software It enables workers to work from home The level of security is insane High scalability I also love the fact that you can screen share I also am impressed by the stability of connection

What do you dislike about Zoom?

There is nothing of sort right now because Zoom is the G.O.A.T TOOL for communication

What problems is Zoom solving and how is that benefiting you?

Every team member can simultaneously reach their favorite applications within zoom,communicate with their colleagues and also interact with their clients

Small Business (50 or fewer emp.)
Feb 24, 2024
 Source
Overall Rating:
5.0
Ankit C. avatar
Ankit C.
Founder
Share
"Zoom video Quality"
What do you like best about Zoom?

Zoom video quality is best compared to other applications

What do you dislike about Zoom?

Zoom app is high data consume and app size is very large

What problems is Zoom solving and how is that benefiting you?

Zoom solves distance barriers, offers convenience, scalability, ease of use, and features, indirectly benefiting me by facilitating efficient communication with users.

Small Business (50 or fewer emp.)
Feb 24, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoom App Unveiled: A User-Friendly Guide and Review"
What do you like best about Zoom?

The best part? It's so simple to use. Whether I'm hosting a meeting or just joining one, I can hop on with just a few clicks. And once I'm in, the video and audio quality are always top-notch, so I never have to worry about missing important details. But Zoom isn't just about video calls. I also love all the interactive features it offers. From screen sharing and virtual backgrounds to chat and reactions, there are so many ways to keep meetings engaging and productive. And let's talk about security. With all the recent updates, I feel confident knowing that my meetings are safe and secureZoom has really stepped up their game when it comes to protecting privacy and preventing unwanted guests from crashing the party.

What do you dislike about Zoom?

While basic features are easy to use, some of the more advanced features like breakout rooms or webinar hosting can have a bit of a learning curve. It may take some time to fully understand and utilize these features effectively.

What problems is Zoom solving and how is that benefiting you?

Distance Barrier,Virtual Collaboration, Flexibility and Convenience

Small Business (50 or fewer emp.)
Feb 23, 2024
 Source
Overall Rating:
5.0
PS
Pinakin S.
Founder
Share
"Best Online Meeting Tool for Professional & Personal Use"
What do you like best about Zoom?

Connecting with people is easy with Zoom. I am using Zoom for attending online Yoga class and in professional use to connect with my team and client. Most liking feature about Zoom is use same link to join daily scheduled Yoga classes is best feature. Organzing webinar is easy with Zoom till 100 participant and 40 minutes time limit in free version.

What do you dislike about Zoom?

Some time facing disconnectivity issue while on-going call, else all features looks good. Frequent and force fully updates are some time headache when you have to join call on time.

What problems is Zoom solving and how is that benefiting you?

I am user of Zoom since Corona pandemic. It was difficult time for everyone to connecting with team or attend Yoga class. So at that time Zoom comes as saviour, as it helps me to attend Yoga classes regularly. And of course in my professional use, it helps me to connect with my remote team and clients with providing best experience.

Small Business (50 or fewer emp.)
Feb 23, 2024
 Source
Overall Rating:
5.0
PF
Pamela F.
Founder
Share
"Convenient, easy method to meet with business associates from different locations."
What do you like best about Zoom?

Zoom is easy to set up on a computer and very easy to schedule a meeting. I enjoy sharing my screen during presentations and having the ability to see 50 participants on one screen. The software works well with all platforms we use, Adobe, PowerPoint etc. I utilize the breakout room feature often and appreciate the options when assigning rooms. I really like the option to blur my background. I use Zoom often and appreciate the flexibility in my physical location when joining a meeting. This is probably the number 1 capability I like that Zoom affords me.

What do you dislike about Zoom?

Often there is an issue of a slight delay when 2 people speak at once. I am not sure if this can be fixed as I find this same issue on my iPhone! There are many bells and whistles I do not use but that is not necessarily a dislike, just an observation.

What problems is Zoom solving and how is that benefiting you?

Meeting with our Board and shareholders who live across the country without requiring travel. The cost is significantly lower and the convenience is significantly greater that prior to using Zoom.

Small Business (50 or fewer emp.)
Feb 22, 2024
 Source
Overall Rating:
5.0
Juan A. avatar
Juan A.
Founder
Share
"The most complete video conferencing tool I know"
What do you like best about Zoom?

Zoom is a great option for video conferencing, as it keeps you in real time with other people similar to Skype but more professionally, I like how easy it can be used and how practical it is, so much so that in the church where I congregate it is used by people who cannot get to the building, personally it is very pleasing when you can hear their comments.

What do you dislike about Zoom?

The only thing that represents an discomfort, is when a person accidentally activates his camera or audio briefly interrupting the meeting although they always realize the moment, and does not get to make annoying.

What problems is Zoom solving and how is that benefiting you?

For example during the pandemic I think it was where most of us took advantage of Zoom, to continue with our daily routines and activities, as work informed me how to improve my Wordpress articles, In school activities the children of my neighbors used it for their classes, courses, even medical appointments to take care of both patient and doctor, Zoom gave solution to many of these situations.

Mid Market (51-1000 emp.)
Feb 22, 2024
 Source
Overall Rating:
5.0
AN
Alan N.
Founder
Share
"Interviews to the next level"
What do you like best about Zoom?

It allows me to interview people too far to interview in person. Setting up interviews is EASY.

What do you dislike about Zoom?

I haven't found one yet. I have been using Zoom for quite some time, and it is a life saver.

What problems is Zoom solving and how is that benefiting you?

I am able to interview applicants that are too far away to interview in person.

Small Business (50 or fewer emp.)
Feb 22, 2024
 Source
Overall Rating:
5.0
CP
Chasseur P.
Founder
Share
"Using zoom is easy and dependable way to do meetings, presentations and interviews"
What do you like best about Zoom?

Zoom is easy to use and very dependable way to conduct meetings every time. Another feature of zoom is it its remote access feature that allows another person to manipulate someone else's device.

What do you dislike about Zoom?

It consumes too much bandwidth. It can't be dependable when using mobile data - or when the internet connection is weak.

What problems is Zoom solving and how is that benefiting you?

when conducting classes with children - zoom makes it easier for everyone to join even the young ones - just by clicking on a link/hyperlink - it instantly connects them to the meeting space.

Small Business (50 or fewer emp.)
Feb 22, 2024
 Source
Overall Rating:
5.0
MJ
Melisa J.
Product Manager
Share
"Communication platform for business."
What do you like best about Zoom?

I always have my possible group meeting in contact groups so it is easy to call everyone at the same time without inviting each person individually hence communication system is enhanced hence more benefits to the company. It is undoubtedly offers a reliable platform for virtual gatherings and indeed it helps me alot for my work which really help me reach those who can not be reached. It allows me host and attend meetings in really smooth manner especially with a dynamic working arrangements that we are in during the pandemic hence communication running smooth.

What do you dislike about Zoom?

It has helped me alot hence I don't have any dislike about it.

What problems is Zoom solving and how is that benefiting you?

It has enabled me communicate to those who may be at the remote corners of the planet.

Small Business (50 or fewer emp.)
Feb 22, 2024
 Source
Overall Rating:
5.0
BG
Barry G.
Full Stack Developer
Share
"Zoom: Facilitating meaningful connections in this Virtual Era"
What do you like best about Zoom?

I love this outstanding conferencing, communication and collaboration platform, that's loaded with solutions for meaningful connections made possible via virtual meetings, chat, phone, whiteboard and more in one offering. Really awesome, convenient and essential.

What do you dislike about Zoom?

Occasional hitches now and then due to connection interruptions are a downside. But those can happen. I don't have negatives that really rock my boat.

What problems is Zoom solving and how is that benefiting you?

Zoom facilitates meaningful connections officially and on personal level too. It enables virtual communication and collaboration, via its various functions, ensuring progress and seamless engagements.

Small Business (50 or fewer emp.)
Feb 21, 2024
 Source
Overall Rating:
5.0
Rahul K. avatar
Rahul K.
Animation
Share
"“Zoom: Simplifying Virtual Communication”"
What do you like best about Zoom?

"Zoom is appreciated for its user-friendly interface, high-quality video and audio, and robust features for online collaboration and communication."

What do you dislike about Zoom?

"Occasional connectivity issues and frequent updates can be inconvenient. The 40-minute limit on group meetings in the free version is also a drawback."

What problems is Zoom solving and how is that benefiting you?

"Zoom is solving the problem of distance and making remote communication possible. It's benefiting me by providing a platform for video conferencing and virtual classrooms, enabling me to connect with colleagues, clients, or students from anywhere. This has made collaboration and learning more flexible and accessible."