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Salesforce Content Management
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At a Glance
Overview
Taking off from its long history as a customer relationship management solutions provider, Salesforce CMS delivers a hybrid content management platform that leverages customer data to create and deliver personalized behavior-based content to customers. Content creators can choose from a list of p... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes wi... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
No pricing information available
Pros and Cons
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Not enough data available.
Not enough data available.
Reviewer's Segments
Insufficient data to show segment split
Small Business
8.99%
Mid Market
34.6%
Enterprise
56.4%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
20
- Adobe Analytics
- Adobe Workfront
- Amazon Web Services
- Aprimo
- Asana
- Bloomfire
- Box
- Brandfolder
- Brightcove
- Bynder
- Confluence
- Coveo
- Docebo
- DocuSign
- Dropbox
- Dropbox Business
- FileCloud
- Google Analytics
- HubSpot
- Instapage
- Laserfiche
- Marketo
- Microsoft Azure
- Nintex
- Oracle Eloqua
- Paperflite
- Pardot
- Quip
- Seismic
- SharePoint
- Slack
- Squarespace
- SurveyMonkey
- SysTools IMAP Migration Tool
- Trello
- Twilio
- Wrike
- Zendesk
- eXo Platform
Total integrations:
22
- Adobe Analytics
- Adobe Workfront
- Amazon Web Services
- Aprimo
- Asana
- Bloomfire
- Box
- Brandfolder
- Brightcove
- Bynder
- Confluence
- Coveo
- Docebo
- DocuSign
- Dropbox
- Dropbox Business
- FileCloud
- Google Analytics
- HubSpot
- Instapage
- Laserfiche
- Marketo
- Microsoft Azure
- Nintex
- Oracle Eloqua
- Paperflite
- Pardot
- Quip
- Seismic
- SharePoint
- Slack
- Squarespace
- SurveyMonkey
- SysTools IMAP Migration Tool
- Trello
- Twilio
- Wrike
- Zendesk
- eXo Platform
Top Alternatives
Categories
Common categories include: Digital Experience Platforms (DXP).
Company Details
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
- By Sitecore
- Located in San Francisco, California, United States
- Founded in 2001
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