Sitecore Experience Platform Reviews: 3.9/5 — Good for the Price

Content personalisation and how a persona-driven experience can be delivered to site audience

The too lengthy process to define workflows

personalisation of user experience

Sitecore offers a wide variety of features that enable you to tailor the way that your customers experience your website, based on unique attribute of the prospect. This is great as you can tailor their experience to be more relevant for them! With Sitecore, you will benefit from enhanced performance, security and one unexpected aspect was the amazing community behind the product. There are a vast amount of resources and experts who are experienced who can assist you. There are an abundance of courses and user groups that you can join and learn from. Great community backing a great product!

There is very little to dislike other than the initial learning curve when you first start working with the platform. However, this is overcome quite quickly.

Sitecore enables you to be more relevant at every interaction on your site. Bettering your customers experience.

Sitecore is the best CMS platform I've ever used. The structure, variety of templates, approval process, publishing time are all excellent. When teaching sitecore to new users, we often get feedback of ease of use and structure.

Sometimes the product can queue for a bit for non-admin users, but it has helped a lot since we cleaned out our Media Library. Sitecore also times out quicker than I'd like.

Sitecore helps us to create an excellent web experience for our customers.

The ability to build minimal to robust personalized sites. Also, reusing existing content is easy - no one likes starting from scratch!

Uploading files could be more streamlined.

Website content management and soon for personalized customer digital experiences. We realized we are only scratching the surface of what is possible using SiteCore for personalized experiences. We are also in the process of integrating a new CRM system with the platform. This will lead to stronger digital inbound strategies and results.

I'm not a pro at building websites, but Sitecore makes it easy for me to do so!

There's nothing I dislike about the software -- I'll say it times out after a little while so you must save your work often.

We're creating content digitally in an agile manner. We're responsive to changes in our industry, faster, thanks to the ease of use from Sitecore.

Expanded capabilities, streamlined user experience.

Lack of native e-commerce capabilities.

Intuitive end user interface, enabling more of my team members to work within the platform. Easy to customize workflows. Scalable to drive our feature rich site. Supports global organization's requirements.

SiteCore is easy to use, has incredible functionality to integrate with third party applications and tools. The ability to build over a base product and ease of integrations is the feature I like best.

The pricing model isn't consistent across implementations. I would have liked to see this product have a stronger sales team and support.

Building websites and e-Commerce platforms for our end clients. Integrating the SiteCore engine with an Intelligent Campaign management system and web analytics

Sitecore's basic objects allow inheritance and reuse. This allows an information architecture to be developed that can be easily navigated by end users while allowing them to build complex experiences.

The content author interface has two modes: one is a content administration GUI and one is a WYSIWYG GUI. While the rendering of the second is really great at showing you the experience you're creating, it doesn't offer all the need features.

I work as a consultant and the problems I solve for my customers have to do with targeted experiences: using site visitor behaviors to determine a target persona, which can then be used to provide targeted messages and experiences.

Out of all the CMS interfaces I've used, Sitecore, is the most easiest and understandable to use. While it's very user-friendly, and easily customizable, it is difficult to add components to certain pages that are set up a certain way.

While it's highly customizable, basic HTML isn't allowed for input upon creating pages and content for website. Also, when one is performing back-end work, you can't work publish content as needed.

Business problems being solved are efficiency with content, time management with content, and the ability to use the interface front and back-end during submit and publishing.

Industry leading marketing features. Powerful platform for custom built solutions. Flexible extensibility!

High licensing cost. This proves to be a barrier to entry for a lot of potential clients.

Engagement analytics for web facing assets. Easy authoring via data centric information architecture.

Sitecore makes it easy for everybody to be involved in our content management, not just our developers. This allows us to implement best practices across all of our web properties.

It could probably be more flexible and allow more changes.

Our web-product has scaled very quickly, and we've been able to on-board lots of new team members in a relatively short time.

Content is easy to manage and workflows are easy to understand. Sitecore has always provided excellent support to first time users as well as CMS experts. Above all, Sitecore capabilities and technology are so cutting edge that it's fun to put this tool to the test.

I highly recommend this product to clients and friends of clients. There is nothing that I have not found (just yet) that I am not a fan of with Sitecore.

In previous client work, we had multiple business units with multiple products and services that needed to be categorized accordingly. The content tagging and categorization helped to organize the entire site in an order that provided ease to the whole team.

Forward thinking technical design, modular, MVC support, big data, training course, well documented and built on .Net. Large partner community, and lots of successful implementations. Inline page editor, inline designer functions, analytics, workflow and approval process, publishing features and scalability.

Not everyone follows best practices, and because the Sitecore application is so robust, poorly designed implementations sometimes pass what some customers believe is the seal of approval test (Load testing). Going through the Sitecore training class means you have a great foundation to continue learning. We see companies purchase the software send their team to Sitecore training and they try to implement their new site with no help. How can someone suggest a path, if they have never walked any of the paths?

Diverse solutions being solved, with a rapid development cycle and a shortened time to launch.

A very flexibie CMS with lots of features a lot of marketing powers, allows localized personalization.

Expensive requires a big project to implement.

Content managing allowing multi lingual sites. component standarization and reusability.

Good user management. Tools, modules, navigation provide robust tech stack for better development and Content creation experience. Easy navigation and fairly simple to learn.

User needs to have a good Development experience. The cost structure seems to be a bit more expensive. Offers comparatively lesser amount of customisation options.

Update the content management and create Content for the Webpages to customers

Sitecore Experience Platform gives engineers the tools to make marketing teams absolutely Awesome by providing an extensible framework for delivering reliant personalized digital experiences to their customers. I really enjoy working with the Sitecore Rules Engine, Experience Profiles, the path analyzer, and I love the nearly unlimited extensibility and my ability to integrate it with anything I have needed to.

I would love to have an onprem option written in .net core that can run in a Linux container rather than windows.

Shift control of digital channels for Technology to Marketing by providing them tools that allow them to create, personalize, and publish digital content and then get quick insites on how what they are doing is preforming in the real world.

As a CMS, Sitecore is top notch comparing with other market leads. The Multilingual and Multi Language supports stands it out. Taking lead in adapting the latest technologies is what makes it stand out. No to mention the versioning capabilities it offers, allowing you to have complete control for your all the changes and track them without hesitation. The User admin workflows allowing you to have complete control over the Sitecore Solution, and giving freedom with the selection of nodes respective to the Users and their roles.

I little too much for the new developers to get started. A little complicated for the configuration stuff. I bit costly compared to the other Content management Systems available, but as it is a Enterprise level CMS, so I think it is justified.

I am currently working with the Sitecore JavaScript Services. I really like the way how the Sitecore Layout services handles it. The GraphQL support makes is easy for you creating the REST API which can be integrated headless and then integrated with the Sitecore CMS. The Multiple Language Support and Multiple Site Support solved my problem for having all the website under a single solution. The reusability of components reduced the time and effort for multiple sites. I created one single global site, and used those components in the other sites, with little or very less modifications. The complete solution was composed of around 79 sites, we developed one global site fully functional in 3 months and other 10 sites in 1 month. Another Solution based on helix principles, the team worked on different features seamlessly

Sitecore as content management platform is good for Authoring and publishing. Personalization and Analytics is good. The platform is highly scalable with the latest architecture. Multiple sites and multilingual support. The newer version support better developer experiences. They improve the experience and features with the industry standard. The new addition of container support and K8's bring platform independence. Support for GDPR and other privacy.

The initial setup will be a challenge without a experienced architect. Upgrade path for the older version up to 8 will be difficult. The Sitecore is changing the process in the newer version though. Upgrading existing Sitecore version is complicated.

The content management is much simple with different teams with different permission levels. Workflow for the content publishing. Personalization with the persona and profile cards for anonymous users using behaviors. Geo personalization rules. The new forms module helps in easy data collection.

Integration capabilities with other platforms

Changes to the Licencing model - aggressive sales

Performance

Good UI Easy for customization Excellent Analytics/Tracking

Hard to setup/deploy License Cost is a bit high

Digital Transformation. I have utilized Content Management, Analytics, Personalization

Ease of use, many components and marketing features

To many choices. Not all sitecore modules are best of breed

Self-service

the accessibility, efficiency and reliability

Sitey isn't viral yet. Twitter @herecomessitey

We're making changes and large updates easier through the token dictionary. Very useful for consistency and saves a bunch of time!

The sitecore rules engine. Be able to plug into the pipeline easily,

The Page/Exerpience editor, too slow and take time to render.

Content Management and worflow

Marketing Platform and Cortex. Content Management is always my favorite

Learning Curve is huge. Need to invest in Personnel. Setting up Xconnect is a pain.

Present the Insurance policy information to the customers digitally and the most benefit is the brand awareness

The Experience Editor. The ability to create components and the re-ability of those components among our 10 websites

Not having Horizin fully ready until 9.3

The ability to have marketers and content editors use the system.

Sitecore is an easy platform to use to edit, surface and design content for your users and customers.

Learning how to create successful personalized campaigns is a challenge.

Distributed authorship model being rolled out across the company.

Faster development time and easy to use and upgrade.

Environment get complex to use specifically with upgrades

Multiple personalized sites for users across the globe.

Sitecore is easy to use for content management, images, file attachments, and displaying different components. The Experience Editor is helpful to visualize the look and feel.

Sometimes there is slowness when using the Content Editor. Occasionally there are error messages that can be difficult to get past.

The intranet has been well received.

Flexibility - like how easy it is to extend functionality

documentation - although it looks much better for newer 9.x versions.

Good content editing experience. Role based personalization of content.

I like that it is so intuitive for content people but allows developers to customize everything.

The documentation in Sitecore is sometimes lacking.

Ease of use with Experience Editor