Sitecore Experience Platform background blur-sm
Sitecore Experience Platform CRM Software logo
Sitecore Experience Platform
3.9

( 367 )

Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology

Sitecore Experience Platform Reviews: 3.9/5 — Good for the Price

Sitecore Experience Platform Overview
What is Sitecore Experience Platform?

Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes with an AI auto-personalization feature, that automatically determines visitor trends and segment customers into groups.

Company Sitecore
Year founded 2001
Company size 1001-5000 employees
Headquarters San Francisco, California, United States
Social Media
Sitecore Experience Platform Categories on Findstack
Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Sitecore Experience Platform
What Sitecore Experience Platform is best for?
How does Sitecore Experience Platform compare to Pipedrive?
What are the pros and cons of Sitecore Experience Platform?
Sitecore Experience Platform Product Details
Capabilities
AI
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Sitecore Experience Platform Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Sitecore Experience Platform Media
Sitecore Experience Platform video thumbnail
Sitecore Experience Platform 0
Sitecore Experience Platform 1
Sitecore Experience Platform 2
Sitecore Experience Platform 3
Sitecore Experience Platform Screenshots
Sitecore Experience Platform screenshot 1
Sitecore Experience Platform screenshot 2
Sitecore Experience Platform screenshot 3
Sitecore Experience Platform screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 23, 2026
Sitecore Experience Platform CRM Software logo
367 Sitecore Experience Platform Reviews
3.9 out of 5
Mid Market (51-1000 emp.)
Oct 29, 2020
 Source
Overall Rating:
4.0
Ramakrishna K. avatar
Ramakrishna K.
Application Developer Ii
Share
"My experience with Sitecore Xp"
What do you like best about Sitecore Experience Platform?

Liking the way Sitecore XP adding new technologies to the stack. Like the Analytics provided by XP out of the box.

What do you dislike about Sitecore Experience Platform?

Forcing backend developers to force using JSS architecture.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Integrating external magento connector in Sitecore pipelines and able to capture analytics. Using Rules personalization for targeting content for users. Benefits are easy to implement.

Mid Market (51-1000 emp.)
Aug 13, 2020
 Source
Overall Rating:
4.0
MZ
Mindy Z.
Founder
Share
"Good Platform to Edit Site but Slow Sometimes"
What do you like best about Sitecore Experience Platform?

Not provided

What do you dislike about Sitecore Experience Platform?

Not provided

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Not provided

Enterprise (> 1000 emp.)
Jul 16, 2020
 Source
Overall Rating:
4.0
NT
Nabeel T.
Assistant Manager
Share
"Sitecore Experience Platform (XP) Review"
What do you like best about Sitecore Experience Platform?

Great content supporting software Multi language capability Complex languages like Japanese and Mandarin also supported User behavior management

What do you dislike about Sitecore Experience Platform?

Sometimes the screen freezes while using the software, other than that it's a great software

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Would have started using this software 2 years back. It's a great software to support all your content needs

Enterprise (> 1000 emp.)
Mar 04, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great platform with challenges when deploying at scale across multiple regions and languages"
What do you like best about Sitecore Experience Platform?

Easy to use interface and platform is easy for developers to customize to specific client requirements.

What do you dislike about Sitecore Experience Platform?

Deployment times can be long and sharing content at scale can be a challenge

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Version control and automated translations via the Lionbridge service.

Enterprise (> 1000 emp.)
Nov 15, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Versatile and customisable platform for pros"
What do you like best about Sitecore Experience Platform?

One of the best developed CMS platforms in my experience.

What do you dislike about Sitecore Experience Platform?

It can be really overwhelming for inexperienced users to customise it for their needs.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Our team used it for one of the semi-government sites. It took quite a while to make things work, but when it was done properly, the system proved to be reliable and well suited for our needs.

Small Business (50 or fewer emp.)
Nov 08, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to learn"
What do you like best about Sitecore Experience Platform?

Easy to learn and develop. Coming from a strong .NET background I did not have a steep learning curve.

What do you dislike about Sitecore Experience Platform?

Help is hard to find. Sitecore should publish a recommendation for good blogs from the community. Need good documentation on Paths of development.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

I worked on an upgrade project which was very challenging. Working on site development is easy. Exp Platforms and Analytics don't work reliably.

Enterprise (> 1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"End to end experience"
What do you like best about Sitecore Experience Platform?

It's so easy to use when managing and submitting content

What do you dislike about Sitecore Experience Platform?

The interface needs to be more needs aware

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Finding prospects and leading them down the appropriate funnels

Mid Market (51-1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Sitecorian guy"
What do you like best about Sitecore Experience Platform?

-Item buckets -Standard Values -Raw values

What do you dislike about Sitecore Experience Platform?

Slow Sitecore Expirience Editor User controls have some bugs

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Many client features implemented; Really great mechanism inside

Enterprise (> 1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"just starting out - production system not yet rolled out"
What do you like best about Sitecore Experience Platform?

seems to be a very robust system and has many features

What do you dislike about Sitecore Experience Platform?

difficult learning curve for development

What problems is Sitecore Experience Platform solving and how is that benefiting you?

will be implementing on our main site at the university

Enterprise (> 1000 emp.)
Nov 06, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Tool with a lot of cool tech"
What do you like best about Sitecore Experience Platform?

I like that Sitecore has flexibility and offers a lot of fun tools that are innovate and forward thinking

What do you dislike about Sitecore Experience Platform?

The Experience Editor can be very slow at times.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Allowing content creators to push content to multiple websites at the same time.