Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes with an AI auto-personalization feature, that automatically determines visitor trends and segment customers into groups.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, On-Premise Windows |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I'm not a pro at building websites, but Sitecore makes it easy for me to do so!
There's nothing I dislike about the software -- I'll say it times out after a little while so you must save your work often.
We're creating content digitally in an agile manner. We're responsive to changes in our industry, faster, thanks to the ease of use from Sitecore.
Integration capabilities with other platforms
Changes to the Licencing model - aggressive sales
Performance
Good UI Easy for customization Excellent Analytics/Tracking
Hard to setup/deploy License Cost is a bit high
Digital Transformation. I have utilized Content Management, Analytics, Personalization
Sitecore is easy to use for content management, images, file attachments, and displaying different components. The Experience Editor is helpful to visualize the look and feel.
Sometimes there is slowness when using the Content Editor. Occasionally there are error messages that can be difficult to get past.
The intranet has been well received.
Marketing Platform and Cortex. Content Management is always my favorite
Learning Curve is huge. Need to invest in Personnel. Setting up Xconnect is a pain.
Present the Insurance policy information to the customers digitally and the most benefit is the brand awareness
the accessibility, efficiency and reliability
Sitey isn't viral yet. Twitter @herecomessitey
We're making changes and large updates easier through the token dictionary. Very useful for consistency and saves a bunch of time!
I like that it is so intuitive for content people but allows developers to customize everything.
The documentation in Sitecore is sometimes lacking.
Ease of use with Experience Editor
The sitecore rules engine. Be able to plug into the pipeline easily,
The Page/Exerpience editor, too slow and take time to render.
Content Management and worflow
Flexibility - like how easy it is to extend functionality
documentation - although it looks much better for newer 9.x versions.
Good content editing experience. Role based personalization of content.
Ease of use, many components and marketing features
To many choices. Not all sitecore modules are best of breed
Self-service
The Experience Editor. The ability to create components and the re-ability of those components among our 10 websites
Not having Horizin fully ready until 9.3
The ability to have marketers and content editors use the system.
Sitecore is an easy platform to use to edit, surface and design content for your users and customers.
Learning how to create successful personalized campaigns is a challenge.
Distributed authorship model being rolled out across the company.
I really like the flexibility that the platform gives business users to control the experience.
Implementation for certain features are sometimes difficult, and Sitecore does not always have the requisite expertise to help.
We are presenting personalized information to our business partners based on their performance with our company
Personalitsation and marketing features.
Documentation of some features lacks and sitecore support is always requesting the same information
sending personalized emails creating websites and marketing features
Using the Experience Editor to make alterations to the website like an interactive CMS. The features of the experience platform can be added to extend this functionality to make a holistic customer experience that is tailored to the views of the customer which would increase their interactions with the site and the company brand.
The learning curve is pretty huge for a new developer or even a marketing person to pickup and utilize quickly. Some of this is the developer's making things difficult but seems like there is little printed documentation to make the initial learning structure of new persons working in the system.
Mostly used as a CMS, will be exploring multi-language and then with the explore adding the customized experience with the patrons. However, the requirement needs of huge content is slowing that development down.
I like the power and flexibility that the platform provides us for customizing our user journies.
I dislike the complexibility of XDB and x-connect.
Customer acquisition
The ability to easily manage content and personalize the experience based on user data.
The UI with 9.1 is much better than previous versions but do believe there are still opportunities to make the user piece simpler.
The ability to manage large chunks of content more efficiently. Shared content and personalized content has become much easier, which allows us to be more effective.
I love the versatility of the platform, the power it leverages from data to provide the best in user centric design, and last but not least the partners associated to further its performance
The speed at which they develop is fast, it's often difficult to keep up to date and be familiar with how I can leverage it before a new feature comes out
Being able to leverage our channel strategy with the robust personalization features available.
I love that it allows me to create and deliver content in a fast way.
The analytics section could look better, it looks kind of old and it is difficult to read.
Faster time to market and freedom to add content
So far, I have only used Content Editor, but looking forward to A/B testing, personilization, and experience marketing.
Experience Editor - takes too long to load.
I haven't ran into any Sitecore Experience Platform problems, more so things that our developers need to fix.