Sitecore Experience Platform Reviews & Product Details

Coming from IBM Web Content Manager, I appreciate the ability to easily extend and alter anything in the platform that we need for our projects. Working in the IBM platform much of the components and features were a "black box" and were either impossible or very difficult to enhance. Sitecore comes with a bit less "out of the box" when not using SXA, but everything available is extendable and easily enhanced and the process to add new features is straightforward.

One of the main reasons our customers want Sitecore is for the Analytics and Personalization capabilities, but many of these features seem to have the vaguest documentation and I have found that these parts of the platform usually do not "just work", require a LOT of configuration and the "best" information about how to use these features is often found on YouTube and was made for an older version of Sitecore. It would be great to see some more official tutorials on these pieces which are the main drivers for customers to purchase the platform.

Delivering a personalized, multilingual experience for global customers. Sitecore has the capability of pulling these goals off, but the road can sometimes be a long one.

Great platform for all clients. We are using it to drive customer experience at every point in the journey.

Harder to integrate than other lighter platforms.

Customer experience in particular.

The ease of central management and the ability to allow users to add content.

I can't find anything that I dislike at the moment.

The ability to scale out.

The flexibility of the system and all the possibilities with the technology. As and architect its a joy when business comes to me with a problem for the web site, and I reply that Sitecore can do it. We have setup 2 difference versions of Sitecore now with lots of different sites and each time it's more to learn and great experiences with a site that has the WOW factor that business was proud of.

I would like more of a distributed system with content management. I have a lot of teams around the world and I need to provide the same scaled performance for them that the content delivery for the web site offers.

Distributed content and images via the web site. A site that loads in under 3 seconds around the world. Has the stability that even if a whole Cloud Data Center goes down my sites still stay up and fully functional.

I like the ability to extend Sitecore by using all the latest tech and the open architecture framework that it is powered on. I like the pace with which Sitecore is moving forward likes headless content delivery and microservices architecture and the MVP and Sitecore Slack chat community.

I dislike the efforts that I have to put in to understand latest gigs in Sitecore which would have helped me as implementation partner developer to implement robust websites for our customers.

Currently I'm trying to solve Federated authentication with SC XP 9.0.2

Easy to plan components into the layouts

Not very business friendly. IT has to still use Sitecore for content management needs. Business does not see the value of Experience editor. Cost prohibitive with cloud license.

Ease of content management and updating

Personalization capabilities, and robust information architecture. Low learning curve, with a simple and intuitive user interface.

Upgrades from older builds can be a bit of a hassle, sometimes requiring several "hop" on interim builds.

Digital transformation and personalized customer experiences, which has increased user engagement and retention.

Sitecore offers powerful features for an experienced marketer striving for great user experiences to optimize ROI.

You need to be a bit digital savvy to get true value out of the platform (which is a natural prerequisite in my opinion).

Reduced time to market; enhanced flexibility.

Taking large steps into digital marketing across channels, growing opportunities into marketing automation. Hoping to see deeper integrations and connectors in this space.

Nothing, love the ease of use of the platform

All problems brought to us by our clients.

Creating personalized experiences across digital channels

Price is expensive and performance is sometimes slow

1:1 personalized experiences