Sitecore Experience Platform Reviews: 3.9/5 — Good for the Price

Content is organized by language which is different from most Content Management Systems. Navigation is very similar to a Windows desktop.

Very slow at times. Depending on the setup, the files can be very unorganized making it very hard to add assets to a webpage.

Creating webpages for multiple brands across a large organization.

The organization of the CMS is top notch. There is an ability to easily create detailed folders for content and media organization.

Navigating between the Content Editor and the Media Library can be a bit cumbersome at times.

We are learning how to efficiently curate content that is easily accessible to all Content Specialists on the team. The platform has become a central repository for all original content we are creating. Having this type of cloud-based solution is much more manageable than storing documents in different files across all types of drives in the organization.

I really like the easy to use functionalities, for example finding the right links within your site to link to. I like that it is also very customizable and gives you the flexibility to manage your permissions.

It hasn't been compatible across all browsers for us and have found it to crash or lag.

Content management - it's been very easy to automate certain functions, especially for a multilingual website. This has saved us a lot of time.

We use Sitecore to manage our entire website, and I currently use it on a daily basis to update our blog. I love how easy it is to integrate third party tools, upload and store files and photos, and collaborate with other members of the team. All in all, it's a very robust content management system that allows for a lot of customization. If you're looking to go beyond a basic template based system, seriously consider Sitecore.

The learning curve for Sitecore is a bit more involved than it is for a CMS like Wordpress. I'm very tech savvy, and It took me awhile to become become comfortable using all of Sitecore's features. Plan for a longer ramp up time when training new team members.

Sitecore enables our team to quickly and easily make adjustments, so our site is currently improving to better meet the needs of our customers.

It is a simple CMS to use. I am starting to prefer things with fewer bells and whistles so they are easier to train multiple users and it answers that need.

It has a little less flexibility than I'd prefer, but that wasn't insurmountable.

ease of platform usage

I liked the functionality of Sitecore. You can manipulate most things to make it do what you want which was great,

I learned alot about CMS management when using Sitecore out of pure necessity. It was glitchy and I had to spend quite a bit of time playing with things and resizing in order to make it do what I wanted.

Sitecore is a robust platform and I felt that I would never reach its capacity,

We implemented Sitecore to manage a teen apparel site and found that the development and design was straighforward and flexible. Much like many CMS, the ease of use is a function the quality of development and implementation. It was very easy to perform marketing tasks and content personalization.

We found integration to be challenging. Much of this was probably related to our business needs but there was a lot of drag and drop and data manipulation associated with loading new products into the system. While we never sold online using Sitecore, we implemented some of the ecomm functionality.

We were able to develop a pre-eCommerce site with much of the capabilities FRYI or Demandware

Sitecore have a library of solutions that can work together or fit in as modules with other tech stacks. The Experience platform is just one of them.

As Sitecore is evolving at a lightening pace, it can make parts redundant before new are ready. There is also a need for better comms on what is new.

For my clients, it is adding to their tech stack and the ability to have "everything in one place". Using AI and power tools and managing their content for real-time application.

I think it's fairly simple to navigate and once you get some experience with it, changes are quick and easy. It also provides access for a great amount of users while allowing safeguards to go through a few superusers.

There are some glitches that require an intimate HTML knowledge which isn't easy for non-developers. The backend platform doesn't offer a beautiful user experience.

With a large website and 50+ content users, sitecore helps our organization keep our 13,000 page site up to date in real time.

I imagine it would be awesome if we ever learn how to use it.

Having a terrible implementation partner, using Digizuite - which, for example, doesn't let you get statistics on video views or how much of a video was viewed on a website. It's ok, it's only 2020.

None yet. But we hope to be on the journey to improving.

Can enable some really powerful workflows and personalization options.

Very expensive to get into, with a high barrier to entry. Not great for rapid development.

Content management workflow for a bank

Sitecore makes my life easy for working on a responsive web application. Easy to learn and adapt.

Must be familiar with .Net tech stacks, slowness, complicated components and hierarchical setup.

Migrating and ASP webforms to MVC. Used sitecore to boost code development and work on different modules

A focus on content instead of commerce (which is what most other platforms focus on these days). The tool is robust and you can do a lot with it.

I find the platform to be overly complicated, and requires more technical knowledge from the business users than should be necessary. As I said, you can do a lot with it, but it requires a huge amount of investment and development to make it possible. Not very "out of the box"

Running a global program, for brands with different country localizations across the world.

It has a lot of capabilities if you buy everything. Email marketing. Personalization. AI, etc. Very broad abilities. Can work across many various sites as well with sharing assets.

It can get complicated &/or expensive pretty quickly.

Benefits: Able to personalize. Problem solved: Able to throw up new microsites fairly quickly.

Sitecore can just about do anything you want it to do. There's a great deal of capabilities, APIs, and ways of linking in additional capabilities and platforms. It's powerful, can be quick, customizable, and can have personalization options.

You absolutely can't implement this yourself. You'll need a partner. It's also got an extremely steep learning curve - it does not look, feel, or function like any other CMS you're familiar with.

We needed a CMS that was powerful, scalable, and integrates within our current marketing technology stack. It also need to be usable worldwide, and integrate with translation services.

WYSIWYG interface. Intuitive experience as a content author. Highly customizable tool.

Experience Editor tends to be slow. The highly customizable aspect also makes it more complicated than other CMS systems. High cost of all the "add-ons" that could make Sitecore more powerful for our organization.

We built a large system to create websites for each of our member firms. One platform for all firms in our network = better brand standards, rules etc.

Features, ie analytics, personalization, EXM

Difficulty of customization, documentation is not fantastic.

Reaching and understanding customers. Faster site development.

jss and experience editor and overall features of javascript services and graphql

content tree and multiple ways of doing the same thing

advanced authoring experience for clients

Customization for nearly any business need

Rather complicated / steep learning curve for some in our business.

Easy to post, easy to mess up content

My production team likes the ease of in building content through the Content Editor. It is easy to map components, and to hook into plug-ins like Smartling and Brightcove.

The opportunity of Sitecore Experience Platform is massive, however complexities with my team's deployment makes the Experience Platform inconsistent. We fall back on mapping page components in the presentation details. In progress pages are reviewed as pages in a browser, instead of using the in-context preview feature of Experience Editor. Our development team worries about performance issues inherent with xDB and we are not fully realizing the tool's opportunity.

We are using workflows to enable marketers to request web content builds directly in Sitecore. We have enabled over 30 non-technical contributors to jumpstart build requests, with proper guard rails in place to ensure quality control.

JSS, content editing experience, the dev docker community

Quirks in the platform/development that requires Sitecore experience to know how to deal with, not always intuitive. The complexity of the platform can be a huge barrier to entry.

Building capabilities for our marketing department. Enabling personalization.

You have some tools that is easy to dive into, play around with and start using right away.

The amount of options you have can be overwhelming when starting out.

Trying to target people in the vicinity of the municipality with reasons to move.

With proper implementation, power to create content for non-technical Marketing personnel is great!

Initial implementation and configuration in a scaled environment is a nightmare. Also, having to use community articles and 3rd party tools and apps to work with Sitecore is a Massive problem for Sitecore. You should have this all figured out.

empowering non-technical marketers to create dynamic content quickly. Content can be changed or fixed quickly.

Experience editor when the templates are SUPER flexible so I don't finish a project and immediately have to spend money on IT to get more design flexibility.

Not much really... For me, its budgetary. I spend more than I'd prefer on getting functionality and templates built that are not out of the box functionality in Sitecore.

Trying to keep pace with the industry and mature a digital experience.

granting authorship of content to the SME (Marketers) w/o requiring coding exp.

currently on 8.2. Lack of consistency w/ UI. UI doesn't work well on lower resolutions. Shared/final layout - after migrating from 7.2 it caused a ton of issues.

Governance of content (workflow), consistent voice, free up dev teams to work on functionality rather than content.

I like the full marketing portal and experience profile that is continuing to be built out. I also like the granularity that we are able to create goals, campaigns and taxonomies throughout the setup for more automation and leveraging greater efficiencies.

I dislike how clunky some of the architecture can be and the amount of workarounds and development that is needed in order to share content across a global setup.

We are solving for a global company with semi-localized content. With Sitecore we are able to scale content across the global by simply cloning or sharing with different nodes.

Able to preview content Easy fields in CMS Easy to navigate in CMS back end

Unable to schedule content Having to toggle between different languages for different region websites Overall not very user friendly

Unable to schedule content at specific timing, having to manually publish content.

Inline editing is pretty easy, but could be faster

Uploading images in different sizes, this should be automated

Refreshes faster than the previous CMS we used, meaning we see our new content live sooner

Meets basic web experience content needs, no fuss and easy to learn

Not a ton of custom option and flashy new tools

content and user experience

I believe the reliability and scalability of the product is great and also the reliability is brilliant which is obviously a very important factor when choosing a CMS.

I believe it does not integrate too well with other SaaS and it is not the most user friendly interface.

Sitecore allowed me to manage 5 websites across 5 different countries and languages.