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Sitecore Experience Platform Reviews: 3.9/5 — Good for the Price
Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes with an AI auto-personalization feature, that automatically determines visitor trends and segment customers into groups.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Sitecore Experience Platform with other popular tools in the same category.
It is very much user friendly, with lots of ability to integrate with many other platform like CRM..
I have nothing to dislike in sitecore...
personalization and many other integrations
What I liked is the tools that the platform provides. My experience with training and hands on did let me know first hand the capabilities that sitecore provides to help in development, management and customisa
Challenges when upgrading versions. It’s not easy
Adding new properties within the site which in sitecore is easy to do even if you weren’t involved during development.
Variety of integration options with other tools and software.
Upgrading to newer versions of sitecore seems to be very difficult.
Difficult content management and governance, streamlining multiple home-grown systems into one consistent platform.
I like how easily you can manage content across multiple language versions. It's extremely flexible, which lets us build out the components for our marketing needs.
Sometimes it's buggy for no reason, sometimes slow, but that's not Sitecore's fault.
Managing a huge amount of content across multiple countries and languages.
Ease of use. I am able to focus on development and content authors and marketers are able to get their work done without any involvement from the development team.
The upgrade process is a big pain point. Upgrades are not as easy as it should be.
Better authoring experience.
Sitecore is a great experience platform. It allows us the ability to create custom, personalized content for all of our employees. We love that we can cater the experience to their needs.
Some of the development can be a little combersome.
Delivering custom personalized content to our users.
I love how the platform is open and allows developers to extend the system to meet customer needs
The downsides of Sitecore is the level of official documentation concerning new functionality.
Allow the customer to integrate backend systems into the platform without comprising customer experience.
The sitecore empowers users, customers and developers to acheive greatness.
I wish we could have more guides and sale support to ensure sales.
We are transforming companies and empowering customers. We use personalization to target specific customers and ensure a great experience.
Lots of capabilities as we grow and evolve
steep learning curve to be able to leverage the capabilities
consolidation of 12 websites on all different platforms into one that allows us to leverage a single asset library
This is best tool for Marketers and companies to build best websites
Document is not upto date and upgrading to latest version is not easy
Better user experience
