Salesforce Sales Cloud vs Capsule CRM
Take a look at how
Salesforce Sales Cloud
and
Capsule CRM
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Salesforce Sales Cloud
scores
4.4
out of 5 from
18560
reviews, while
Capsule CRM
has been rated
4.6
out of 5 from
171
reviews.
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offers objective and comprehensive comparisons to help you find the best
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Capsule CRM
4.6
( 171 )
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At a Glance
Overview
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
Pros and Cons
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
39
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- Calendly
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- Emma
- FreeAgent
- FreshBooks
- Gmail
- GoToWebinar
- Google Drive
- Google Workspace
- Gravity Forms
- Helpdesk
- Leadpages
- LivePerson
- Mailgun
- Microsoft 365
- Microsoft Power BI
- ON24
- Okta
- PandaDoc
- Pinecone
- Respond.io
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- Smith.ai Live Website Chat
- SpatialChat
- SupportBee
- Supportbench
- Trello
- Typeform
- Wappalyzer
- WorkCast Present+
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
- Zoom Events and Webinars
- eWebinar
- iContact
Total integrations:
21
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- Calendly
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- Emma
- FreeAgent
- FreshBooks
- Gmail
- GoToWebinar
- Google Drive
- Google Workspace
- Gravity Forms
- Helpdesk
- Leadpages
- LivePerson
- Mailgun
- Microsoft 365
- Microsoft Power BI
- ON24
- Okta
- PandaDoc
- Pinecone
- Respond.io
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- Smith.ai Live Website Chat
- SpatialChat
- SupportBee
- Supportbench
- Trello
- Typeform
- Wappalyzer
- WorkCast Present+
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
- Zoom Events and Webinars
- eWebinar
- iContact
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
- By Zestia
- Located in Manchester, England
- Founded in 2009
