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HubSpot CRM
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At a Glance
Overview
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Hubspot CRM was originally developed as marketing software, but it has since evolved to become an all-in-one platform that empowers businesses to automate, organize, and monitor every stage of internal interaction and customer engagement. The software also allows users to nurture customers by dev... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free Forever
$0.00
/ month
CRM Bundle - starter
$50.00
/ month
CRM Bundle - professional
$890.00
/ month
CRM Bundle - enterprise
$3600.00
/ month
Pros and Cons
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
- HubSpot is a real all-in-one CRM solution
- It has great supplemental content
- You get email marketing support and social media scheduling features
- Offers a free version
- Squeaky-clean integration
- HubSpot does not have an e-commerce platform
- It is expensive considering all the features you’re getting
- The user experience can be overwhelming for some folks
- Pricing plans are complex and get expensive quickly
- The all-encompassing features can be tricky to harness
Reviewer's Segments
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
39
- 1CRM
- 8base
- Accelo
- Adobe Acrobat DC
- Affinity
- Agility CMS
- AiSDR
- Airmeet
- AnyMeeting
- Anyword
- Apollo.io
- Automate.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- Brevo Marketing Platform
- BrightTALK
- BuiltWith
- Canva
- CaptivateIQ
- ChatBeacon
- Chatter
- Clearout
- ClickDesk
- ClickFunnels
- ClickMeeting
- ClickUp
- CloudTalk
- Cognism
- Constant Contact
- Creatio
- Demio
- EasyWebinar
- Elementor Hosting
- Emma
- EngageBay
- Enonic
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToWebinar
- Google Drive
- Helpdesk
- HubSpot Email Hosting
- Hunter
- InEvent
- Jotform
- Jotform Tables
- LeadIQ
- Leadpages
- LiveHelpNow
- LivePerson
- Livestorm
- LongShot AI
- Nextiva
- Nextiva Business Phone Service
- ON24
- Okta
- Olark
- Outgrow
- PartnerStack
- Pinecone
- ProjectManager
- Pure Chat
- Quo
- Respond.io
- Ring Central
- Rocketlane
- Salesforce Marketing Cloud
- Scoro
- SendPulse
- Shopify
- SpatialChat
- SugarCRM
- Supportbench
- Swipe Pages
- Tidio
- Trello
- Twilio SendGrid Email API
- Ucraft
- Umbraco CMS
- Unbounce
- Wappalyzer
- WebinarGeek
- WorkCast Present+
- Zapier
- Zoho Invoice
- Zoho Mail
- Zoom Events and Webinars
- ZoomInfo
- dotCMS
- eWebinar
- iContact
Total integrations:
66
- 1CRM
- 8base
- Accelo
- Adobe Acrobat DC
- Affinity
- Agility CMS
- AiSDR
- Airmeet
- AnyMeeting
- Anyword
- Apollo.io
- Automate.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- Brevo Marketing Platform
- BrightTALK
- BuiltWith
- Canva
- CaptivateIQ
- ChatBeacon
- Chatter
- Clearout
- ClickDesk
- ClickFunnels
- ClickMeeting
- ClickUp
- CloudTalk
- Cognism
- Constant Contact
- Creatio
- Demio
- EasyWebinar
- Elementor Hosting
- Emma
- EngageBay
- Enonic
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToWebinar
- Google Drive
- Helpdesk
- HubSpot Email Hosting
- Hunter
- InEvent
- Jotform
- Jotform Tables
- LeadIQ
- Leadpages
- LiveHelpNow
- LivePerson
- Livestorm
- LongShot AI
- Nextiva
- Nextiva Business Phone Service
- ON24
- Okta
- Olark
- Outgrow
- PartnerStack
- Pinecone
- ProjectManager
- Pure Chat
- Quo
- Respond.io
- Ring Central
- Rocketlane
- Salesforce Marketing Cloud
- Scoro
- SendPulse
- Shopify
- SpatialChat
- SugarCRM
- Supportbench
- Swipe Pages
- Tidio
- Trello
- Twilio SendGrid Email API
- Ucraft
- Umbraco CMS
- Unbounce
- Wappalyzer
- WebinarGeek
- WorkCast Present+
- Zapier
- Zoho Invoice
- Zoho Mail
- Zoom Events and Webinars
- ZoomInfo
- dotCMS
- eWebinar
- iContact
Top Alternatives
Categories
Common categories include: CRM Software and Sales Engagement Software.
Company Details
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
