Salesforce Sales Cloud vs Zoho CRM Plus
Take a look at how
Salesforce Sales Cloud
and
Zoho CRM Plus
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Salesforce Sales Cloud
scores
4.4
out of 5 from
18560
reviews, while
Zoho CRM Plus
has been rated
4.3
out of 5 from
41
reviews.
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offers objective and comprehensive comparisons to help you find the best
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Salesforce Sales Cloud
4.4
( 18,560 )
Zoho CRM Plus
4.3
( 41 )
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5.0
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At a Glance
Overview
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
Zoho CRM Plus provides a customer experience platform that lets you bridge the gap between your sales, marketing, and customer service teams so that you can ensure a seamless and exceptional customer experience. Zoho CRM Plus fuses tools like intelligent chatbots, sales automation, visitor tracki... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Basic
$57.00
per seat / month
Pros and Cons
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Small Business
56.1%
Mid Market
34.15%
Enterprise
9.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
39
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Asana
- Basecamp
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- Box
- BrightTALK
- BuiltWith
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- DocuSign
- Dropbox
- Emma
- Eventbrite
- Evernote
- FreshBooks
- Gmail
- GoToWebinar
- Google Drive
- Google Workspace
- Helpdesk
- HubSpot
- Leadpages
- LivePerson
- Microsoft Teams
- ON24
- Okta
- OneDrive
- Pinecone
- Respond.io
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- Slack
- SpatialChat
- Stripe
- Supportbench
- SurveyMonkey
- Trello
- Twilio
- Wappalyzer
- WooCommerce
- WorkCast Present+
- Xero
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
Total integrations:
22
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Asana
- Basecamp
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- Box
- BrightTALK
- BuiltWith
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- DocuSign
- Dropbox
- Emma
- Eventbrite
- Evernote
- FreshBooks
- Gmail
- GoToWebinar
- Google Drive
- Google Workspace
- Helpdesk
- HubSpot
- Leadpages
- LivePerson
- Microsoft Teams
- ON24
- Okta
- OneDrive
- Pinecone
- Respond.io
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- Slack
- SpatialChat
- Stripe
- Supportbench
- SurveyMonkey
- Trello
- Twilio
- Wappalyzer
- WooCommerce
- WorkCast Present+
- Xero
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
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