Smartsheet vs Bitrix24

Take a look at how Smartsheet and Bitrix24 stack up against each other across pricing, features, and support using feedback from real users like yourself. Smartsheet scores 4.4 out of 5 from 14385 reviews, while Bitrix24 has been rated 4.1 out of 5 from 515 reviews.
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Smartsheet logo

Smartsheet

4.4
(14,385)
Bitrix24 logo

Bitrix24

4.1
(515)
At a Glance
Smartsheet logo
Smartsheet
Starting at:
$9.00/month
Bitrix24 logo
Bitrix24
Starting at:
$61.00/month
Overview
Smartsheet logo
Smartsheet
Priding itself as the trusted work management platform of over 90% of Fortune 100 companies, Smartsheet is a modern work management software that enables businesses to manage projects, automate processes and workflows, and scale up to enterprise-level portfolios and programs. It offers a robust s... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smartsheet
View 6 images
Smartsheet Screenshots
Bitrix24 logo
Bitrix24
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bitrix24
View 6 images
Bitrix24 Screenshots
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Pricing
Smartsheet logo
Smartsheet
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Pro
$9.00
/ month
Business
$32.00
/ month
Enterprise
Contact Us
See all pricing
Bitrix24 logo
Bitrix24
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
See all pricing
Pros and Cons
Smartsheet logo
Smartsheet
Pros
  • Data-driven automation for more efficient workflows
  • Easily customizable platform
  • A highly visual solution makes task tracking easier
  • Critical task management features help drive productivity at scale
  • Reliable automation of critical business processes for team and projects
Cons
  • No time tracking feature
  • Doesn’t offer an auto-save option
  • Limited calendar view
  • No time tracking feature
Bitrix24 logo
Bitrix24
Pros
  • Great features.
  • Good CRM and phoning systems.
  • Convenient IP telephony.
Cons
  • Terrible reporting.
  • Poor customer service.
  • Struggles with uploading larger files.
Reviewer's Segments
Smartsheet logo
Smartsheet
Small Business
34.52%
Mid Market
41.36%
Enterprise
24.12%
Bitrix24 logo
Bitrix24
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Deployment
Smartsheet logo
Smartsheet
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Bitrix24 logo
Bitrix24
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Smartsheet logo
Smartsheet
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Bitrix24 logo
Bitrix24
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Smartsheet logo
Smartsheet
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bitrix24 logo
Bitrix24
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Smartsheet logo
Smartsheet
Total integrations: 36
  • Adobe Creative Cloud
  • AppSheet
  • Asana
  • Bitbucket
  • Bitium
  • Box
  • DocuSign
  • Dropbox
  • Dropbox Business
  • Evernote
  • Freshdesk
  • GitHub
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Cloud
  • Google Drive
  • Google Workspace
  • HubSpot
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jira
  • Lucidchart
  • Marketo
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Teams
  • Miro
  • OneDrive
  • OneLogin
  • Quip
  • SE Ranking
  • ServiceNow App Engine
  • Slack
  • Stripe
  • SurveyMonkey
  • Trello
  • WordPress.com
  • Zapier
  • Zendesk
  • Zoom
Bitrix24 logo
Bitrix24
Total integrations: 10
  • Adobe Creative Cloud
  • AppSheet
  • Asana
  • Bitbucket
  • Bitium
  • Box
  • DocuSign
  • Dropbox
  • Dropbox Business
  • Evernote
  • Freshdesk
  • GitHub
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Cloud
  • Google Drive
  • Google Workspace
  • HubSpot
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jira
  • Lucidchart
  • Marketo
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Teams
  • Miro
  • OneDrive
  • OneLogin
  • Quip
  • SE Ranking
  • ServiceNow App Engine
  • Slack
  • Stripe
  • SurveyMonkey
  • Trello
  • WordPress.com
  • Zapier
  • Zendesk
  • Zoom
Top Alternatives
Smartsheet logo
Smartsheet
See all alternatives
Bitrix24 logo
Bitrix24
See all alternatives
Company Details
Smartsheet logo
Smartsheet
  • By Smartsheet Inc.
  • Located in Bellevue, Washington, United States
  • Founded in 2006
Bitrix24 logo
Bitrix24
  • By Bitrix, Inc.
  • Located in Alexandria, Virginia, USA
  • Founded in 2012