Smartsupp vs Helpshift

Take a look at how Smartsupp and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. Smartsupp scores 4.7 out of 5 from 361 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.

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Smartsupp

4.7

(361)

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Helpshift

4.3

(379)

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At a Glance

Smartsupp

Starting at:

$25.50/month

4.7

(361)

Live Chat Software

Helpshift

Starting at:

$150.00/month

4.3

(379)

Live Chat Software

Overview

Smartsupp

Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to al... Learn more

Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more

Capabilities

AI Enabled
API Available
Open Source
CLI Available

Images

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Helpshift

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the... Learn more

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more

Capabilities