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Smartsupp vs Helpshift Comparison

Smartsupp vs Helpshift Comparison

Smartsupp
Helpshift

At a Glance

4.6

Live Chat Software

Starting at $0

Per Month

4.3

Live Chat Software

Starting at $0

Per Month

Overview

Smartsupp

Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recordings,…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Helpshift

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free

$0

Per Month

Standard

$25.5

Per Month

Pro

$60

Per Month

Free Plan Available

Free Trial Available

Pricing Available

Feedback +Plan

$0

Per Month

Starter Plan

$150

Per Month

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Smartsupp Pros

There is not sufficient information

Smartsupp Cons

There is not sufficient information

Helpshift Pros

There is not sufficient information

Helpshift Cons

There is not sufficient information

Screenshots

Smartsupp

Helpshift

Videos

Smartsupp

How to Facilitate Customer Communication with the Smartsupp Mobile App

Helpshift

How Automation Creates Proactive Support Featuring Helpshift Kolibri Games AppFollow Webinar

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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