Smartsupp vs LiveChat

Take a look at how Smartsupp and LiveChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Smartsupp scores 4.7 out of 5 from 361 reviews, while LiveChat has been rated 4.5 out of 5 from 747 reviews.
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Smartsupp logo

Smartsupp

4.7
(361)
LiveChat logo

LiveChat

4.5
(747)
At a Glance
Smartsupp logo
Smartsupp
Starting at:
$0.00/month
LiveChat logo
LiveChat
Starting at:
$24.00/month
Overview
Smartsupp logo
Smartsupp
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smartsupp
View 5 images
Smartsupp Screenshots
LiveChat logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
Pricing
Smartsupp logo
Smartsupp
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
See all pricing
LiveChat logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
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Reviewer's Segments
Smartsupp logo
Smartsupp
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
LiveChat logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
Smartsupp logo
Smartsupp
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LiveChat logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Smartsupp logo
Smartsupp
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
LiveChat logo
LiveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Smartsupp logo
Smartsupp
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LiveChat logo
LiveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Smartsupp logo
Smartsupp
See all alternatives
LiveChat logo
LiveChat
See all alternatives
Categories

No common categories found.

Company Details
Smartsupp logo
Smartsupp
  • By Smartsupp.com, s.r.o.
  • Located in Brno, Czech Republic
  • Founded in 2013
LiveChat logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002