Smartsupp vs JivoChat

Take a look at how Smartsupp and JivoChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Smartsupp scores 4.7 out of 5 from 361 reviews, while JivoChat has been rated 4.8 out of 5 from 47 reviews.
Smartsupp logo

Smartsupp

4.7
(361)
JivoChat logo

JivoChat

4.8
(47)
At a Glance
Smartsupp logo
Smartsupp
Starting at:
$0.00/month
JivoChat logo
JivoChat
Starting at:
$0.00/month
Overview
Smartsupp logo
Smartsupp
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smartsupp
View 5 images
Smartsupp Screenshots
JivoChat logo
JivoChat
JivoChat is a free live chat software that helps online businesses talk to their customers in real-time. With this solution, users can offer a 360-degree customer support system and connect message funnels, offer calls, and configure and customize their customer services specifically to their nee... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
JivoChat
View 5 images
JivoChat Screenshots
Pricing
Smartsupp logo
Smartsupp
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
See all pricing
JivoChat logo
JivoChat
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$0.00
/ month
Professional
$19.00
/ month
Enterprise
Contact Us
See all pricing
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Reviewer's Segments
Smartsupp logo
Smartsupp
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
JivoChat logo
JivoChat
Small Business
34.04%
Mid Market
65.96%
Enterprise
0.0%
Deployment
Smartsupp logo
Smartsupp
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
JivoChat logo
JivoChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Smartsupp logo
Smartsupp
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
JivoChat logo
JivoChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Smartsupp logo
Smartsupp
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
JivoChat logo
JivoChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Smartsupp logo
Smartsupp
See all alternatives
JivoChat logo
JivoChat
See all alternatives
Categories
Company Details
Smartsupp logo
Smartsupp
  • By Smartsupp.com, s.r.o.
  • Located in Brno, Czech Republic
  • Founded in 2013
JivoChat logo
JivoChat
  • By JivoSite Inc.
  • Located in Wilmington, Delaware, United States
  • Founded in 2012