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Methodology
LivePerson
4.2
( 158 )
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At a Glance
Overview
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- Contentful
- Drupal
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Tag Manager
- Jimdo
- Joomla
- Lightspeed Retail
- Pinecone
- PrestaShop
- Salesforce Sales Cloud
- Shopify
- Slack
- SnapEngage
- Squarespace
- SugarCRM
- Webnode
- Wix
- WooCommerce
- Zapier
- Zendesk
Total integrations:
5
- Contentful
- Drupal
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Tag Manager
- Jimdo
- Joomla
- Lightspeed Retail
- Pinecone
- PrestaShop
- Salesforce Sales Cloud
- Shopify
- Slack
- SnapEngage
- Squarespace
- SugarCRM
- Webnode
- Wix
- WooCommerce
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: Chatbots Software.
Company Details
- By Smartsupp.com, s.r.o.
- Located in Brno, Czech Republic
- Founded in 2013
- By LivePerson, Inc.
- Located in New York, NY, United States
- Founded in 1995
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