Smartsupp vs Userlike

Take a look at how Smartsupp and Userlike stack up against each other across pricing, features, and support using feedback from real users like yourself. Smartsupp scores 4.7 out of 5 from 361 reviews, while Userlike has been rated 4.4 out of 5 from 453 reviews.
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Smartsupp logo

Smartsupp

4.7
(361)
Userlike logo

Userlike

4.4
(453)
At a Glance
Smartsupp logo
Smartsupp
Starting at:
$25.50/month
Userlike logo
Userlike
Starting at:
$100.00/month
Overview
Smartsupp logo
Smartsupp
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smartsupp
View 5 images
Smartsupp Screenshots
Userlike logo
Userlike
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Userlike
View 6 images
Userlike Screenshots
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Pricing
Smartsupp logo
Smartsupp
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
See all pricing
Userlike logo
Userlike
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Team
$100.00
/ month
Corporate
$320.00
/ month
Flex
Contact Us
See all pricing
Reviewer's Segments
Smartsupp logo
Smartsupp
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
Userlike logo
Userlike
Small Business
79.91%
Mid Market
15.45%
Enterprise
4.64%
Deployment
Smartsupp logo
Smartsupp
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Userlike logo
Userlike
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Smartsupp logo
Smartsupp
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Userlike logo
Userlike
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Smartsupp logo
Smartsupp
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Userlike logo
Userlike
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Smartsupp logo
Smartsupp
Total integrations: 12
  • Airtable
  • Asana
  • BigCommerce
  • Dropbox Business
  • Drupal
  • Freshdesk
  • Front
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Help Scout
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Jira
  • Joomla
  • Lightspeed Retail
  • LiveAgent
  • Microsoft Teams
  • Pipedrive
  • PrestaShop
  • Site123
  • Slack
  • Squarespace
  • Trello
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
Userlike logo
Userlike
Total integrations: 22
  • Airtable
  • Asana
  • BigCommerce
  • Dropbox Business
  • Drupal
  • Freshdesk
  • Front
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Help Scout
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Jira
  • Joomla
  • Lightspeed Retail
  • LiveAgent
  • Microsoft Teams
  • Pipedrive
  • PrestaShop
  • Site123
  • Slack
  • Squarespace
  • Trello
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
Smartsupp logo
Smartsupp
See all alternatives
Userlike logo
Userlike
See all alternatives
Company Details
Smartsupp logo
Smartsupp
  • By Smartsupp.com, s.r.o.
  • Located in Brno, Czech Republic
  • Founded in 2013
Userlike logo
Userlike
  • By Userlike UG
  • Located in Cologne, North Rhine-Westphalia, Germany
  • Founded in 2011