HubSpot Service Hub vs Smith.ai Live Website Chat
Take a look at how
HubSpot Service Hub
and
Smith.ai Live Website Chat
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
HubSpot Service Hub
scores
4.4
out of 5 from
2172
reviews, while
Smith.ai Live Website Chat
has been rated
4.8
out of 5 from
21
reviews.
Advertising disclosure: Findstack offers objective, editorially independent comparisons to
help you find the best software. Some links on this page are affiliate links — we may earn a commission when you
visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings,
rankings, or reviews. Disclosure policy |
Methodology
HubSpot Service Hub
4.4
( 2,172 )
Smith.ai Live Website Chat
4.8
( 21 )
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
Learn more about Crevio
At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
10
- AWeber
- Agile CRM
- Airtable
- BigCommerce
- Bitrix24
- Canva
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- Helpdesk
- HubSpot
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Shopify
- Slack
- Streak
- Thryv
- Trello
- Wave
- Wise Agent
- Zapier
- Zendesk
- Zoho CRM
- iContact
Total integrations:
42
- AWeber
- Agile CRM
- Airtable
- BigCommerce
- Bitrix24
- Canva
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- Helpdesk
- HubSpot
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Shopify
- Slack
- Streak
- Thryv
- Trello
- Wave
- Wise Agent
- Zapier
- Zendesk
- Zoho CRM
- iContact
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
