Smith.ai Live Website Chat vs HubSpot Service Hub
Take a look at how
Smith.ai Live Website Chat
and
HubSpot Service Hub
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Smith.ai Live Website Chat
scores
4.8
out of 5 from
21
reviews, while
HubSpot Service Hub
has been rated
4.4
out of 5 from
2172
reviews.
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Smith.ai Live Website Chat
4.8
( 21 )
HubSpot Service Hub
4.4
( 2,172 )
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At a Glance
Overview
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
42
- AWeber
- Agile CRM
- Airtable
- BigCommerce
- Bitrix24
- Canva
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- Helpdesk
- HubSpot
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Shopify
- Slack
- Streak
- Thryv
- Trello
- Wave
- Wise Agent
- Zapier
- Zendesk
- Zoho CRM
- iContact
Total integrations:
10
- AWeber
- Agile CRM
- Airtable
- BigCommerce
- Bitrix24
- Canva
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- Helpdesk
- HubSpot
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Shopify
- Slack
- Streak
- Thryv
- Trello
- Wave
- Wise Agent
- Zapier
- Zendesk
- Zoho CRM
- iContact
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
