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Methodology
SnapEngage
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At a Glance
Overview
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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SnapEngage is a company built on the founder’s passion for connecting people and working towards successful outcomes and customer engagement. Their goal is to empower companies with the tools that will facilitate better human connection and communication through features that support improved int... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
No pricing information available
Reviewer's Segments
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
21
- Adobe Commerce (Magento Commerce)
- Attentive
- BigCommerce Enterprise
- Bitrix24
- Bold
- Click2Magic
- ClickDesk
- Desk.com
- Gmail
- Groove
- Helpdesk
- Highrise
- Klaviyo
- KrispCall
- LivePerson
- Meta for Business
- Nimble
- Olark
- PartnerStack
- Pinecone
- Pipedrive
- Postscript
- Remarkety
- ShipBob
- Shogun Frontend
- Shopify
- Sitecore Experience Manager
- Stamped
- Teamwork
- Trustpilot
- UserVoice
- Wix Ecommerce
- Yotpo
- Zapier
- Zowie
Total integrations:
14
- Adobe Commerce (Magento Commerce)
- Attentive
- BigCommerce Enterprise
- Bitrix24
- Bold
- Click2Magic
- ClickDesk
- Desk.com
- Gmail
- Groove
- Helpdesk
- Highrise
- Klaviyo
- KrispCall
- LivePerson
- Meta for Business
- Nimble
- Olark
- PartnerStack
- Pinecone
- Pipedrive
- Postscript
- Remarkety
- ShipBob
- Shogun Frontend
- Shopify
- Sitecore Experience Manager
- Stamped
- Teamwork
- Trustpilot
- UserVoice
- Wix Ecommerce
- Yotpo
- Zapier
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Gorgias Inc.
- Located in San Francisco, California, United States
- Founded in 2015
- By SnapEngage
- Located in Boulder, Colorado, United States
- Founded in 2008
