SnapEngage vs Helpshift

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Helpshift

4.3

( 379 )

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At a Glance
SnapEngage Logo
SnapEngage
Pricing not provided by vendor
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
SnapEngage Logo
SnapEngage
SnapEngage is a company built on the founder’s passion for connecting people and working towards successful outcomes and customer engagement. Their goal is to empower companies with the tools that will facilitate better human connection and communication through features that support improved int... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SnapEngage
View 5 images
SnapEngage Screenshots
SnapEngage screenshot 1
SnapEngage screenshot 2
SnapEngage screenshot 3
SnapEngage screenshot 4
SnapEngage screenshot 5
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
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Pricing
SnapEngage Logo
SnapEngage
No pricing information available
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
SnapEngage Logo
SnapEngage
Insufficient data to show segment split
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
SnapEngage Logo
SnapEngage
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
SnapEngage Logo
SnapEngage
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpshift Logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
SnapEngage Logo
SnapEngage
  • Documentation
Helpshift Logo
Helpshift
  • Documentation
Integrations
SnapEngage Logo
SnapEngage
Total integrations: 14
  • AppsFlyer
  • Asana
  • Bitrix24
  • Click2Magic
  • ClickDesk
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Groove
  • Highrise
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • LivePerson
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Nimble
  • Olark
  • Pinecone
  • Pipedrive
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • SurveyMonkey
  • Teamwork
  • Trello
  • Twilio
  • Twitter
  • UserVoice
  • Zapier
  • Zendesk
Helpshift Logo
Helpshift
Total integrations: 28
  • AppsFlyer
  • Asana
  • Bitrix24
  • Click2Magic
  • ClickDesk
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Groove
  • Highrise
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • LivePerson
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Nimble
  • Olark
  • Pinecone
  • Pipedrive
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • SurveyMonkey
  • Teamwork
  • Trello
  • Twilio
  • Twitter
  • UserVoice
  • Zapier
  • Zendesk
Top Alternatives
SnapEngage Logo
SnapEngage
See all alternatives
Helpshift Logo
Helpshift
See all alternatives
Company Details
SnapEngage Logo
SnapEngage
  • By SnapEngage
  • Located in Boulder, Colorado, United States
  • Founded in 2008
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012