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Methodology
Zendesk CRM
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At a Glance
Overview
Streak CRM is a customer relationship management software built specifically for Gmail. This adds a layer of convenience to your processes as it helps minimize the need to jump between tools. The platform is a well-known solution for CRM, powerful conversion tracking, and delivering accurate enga... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Solo
$19.00
/ month
Pro
$59.00
/ month
Enterprise
$159.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Pros and Cons
Not enough data available.
Not enough data available.
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
Reviewer's Segments
Small Business
74.67%
Mid Market
15.11%
Enterprise
10.22%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
20
- Asana
- Calendly
- Capsule CRM
- DocuSign
- FreshBooks
- Gmail
- Google Calendar
- Google Forms
- Google Sheets
- Helpdesk
- Hootsuite
- HubSpot
- Intercom
- LiveChat
- PandaDoc
- Slack
- Smith.ai Live Website Chat
- Stripe
- SupportBee
- SysTools IMAP Migration Tool
- Trello
- Typeform
- Zapier
- Zoom
Total integrations:
5
- Asana
- Calendly
- Capsule CRM
- DocuSign
- FreshBooks
- Gmail
- Google Calendar
- Google Forms
- Google Sheets
- Helpdesk
- Hootsuite
- HubSpot
- Intercom
- LiveChat
- PandaDoc
- Slack
- Smith.ai Live Website Chat
- Stripe
- SupportBee
- SysTools IMAP Migration Tool
- Trello
- Typeform
- Zapier
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Streak CRM Inc.
- Located in San Francisco, CA, United States
- Founded in 2011
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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