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Zendesk CRM
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At a Glance
Overview
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Sell Starting
$49.00
/ month
Server Starting
$80.00
/ month
Enterprise
$85.00
/ month
Market Starting
$1000.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Pros and Cons
Not enough data available.
Not enough data available.
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
Reviewer's Segments
Small Business
38.58%
Mid Market
42.52%
Enterprise
18.9%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
28
- A2 Hosting
- ADAPTcrm
- Capsule CRM
- Cloudways
- Dialpad Talk
- DreamHost
- FreshBooks
- Gmail
- Godaddy Hosting
- Goolara Symphonie
- Hootsuite
- HostGator
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- JangoMail
- LiveChat
- LivePerson
- Magnolia
- PandaDoc
- Pinpointe On-Demand
- ReachMail
- Ring Central
- RingCentral MVP
- Rippling
- Skuid
- Trello
- Web.com Hosting
- Zapier
- Zendesk Support Suite
- ZoomInfo
- dhosting
Total integrations:
5
- A2 Hosting
- ADAPTcrm
- Capsule CRM
- Cloudways
- Dialpad Talk
- DreamHost
- FreshBooks
- Gmail
- Godaddy Hosting
- Goolara Symphonie
- Hootsuite
- HostGator
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- JangoMail
- LiveChat
- LivePerson
- Magnolia
- PandaDoc
- Pinpointe On-Demand
- ReachMail
- Ring Central
- RingCentral MVP
- Rippling
- Skuid
- Trello
- Web.com Hosting
- Zapier
- Zendesk Support Suite
- ZoomInfo
- dhosting
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By SugarCRM Inc.
- Located in Cupertino, California, United States
- Founded in 2004
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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