tawk.to vs Helpshift

Take a look at how tawk.to and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. tawk.to scores 4.5 out of 5 from 181 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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tawk.to Live Chat Software logo

tawk.to

4.5

( 181 )

Helpshift Live Chat Software logo

Helpshift

4.3

( 379 )

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At a Glance
tawk.to Live Chat Software logo
tawk.to
Pricing not provided by vendor
Helpshift Live Chat Software logo
Helpshift
Starting at:
$150.00/month
Overview
tawk.to Live Chat Software logo
tawk.to
tawk.to is a messaging and customer management software that empowers companies to communicate easily with their customers. With the platform, users can monitor and chat with customers in real-time, follow up in a built-in ticketing and support center, and create a help center to empower customer... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
tawk.to
View 5 images
tawk.to Screenshots
tawk.to screenshot 1
tawk.to screenshot 2
tawk.to screenshot 3
tawk.to screenshot 4
tawk.to screenshot 5
Helpshift Live Chat Software logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
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Pricing
tawk.to Live Chat Software logo
tawk.to
No pricing information available
Helpshift Live Chat Software logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
tawk.to Live Chat Software logo
tawk.to
Small Business
75.69%
Mid Market
19.34%
Enterprise
4.97%
Helpshift Live Chat Software logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
tawk.to Live Chat Software logo
tawk.to
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Live Chat Software logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
tawk.to Live Chat Software logo
tawk.to
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpshift Live Chat Software logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
tawk.to Live Chat Software logo
tawk.to
  • Documentation
Helpshift Live Chat Software logo
Helpshift
  • Documentation
Integrations
tawk.to Live Chat Software logo
tawk.to
Total integrations: 13
  • AppsFlyer
  • Asana
  • Bitrix24
  • Cloudflare
  • Desk.com
  • Dropbox Business
  • Drupal
  • Ecwid
  • Freshdesk
  • Ghost
  • Gmail
  • Google Ads Formerly AdWords
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Moodle
  • Pipedrive
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Squarespace
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • WebWave
  • Wix
  • Zapier
  • Zendesk
Helpshift Live Chat Software logo
Helpshift
Total integrations: 28
  • AppsFlyer
  • Asana
  • Bitrix24
  • Cloudflare
  • Desk.com
  • Dropbox Business
  • Drupal
  • Ecwid
  • Freshdesk
  • Ghost
  • Gmail
  • Google Ads Formerly AdWords
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Moodle
  • Pipedrive
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Squarespace
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • WebWave
  • Wix
  • Zapier
  • Zendesk
Top Alternatives
tawk.to Live Chat Software logo
tawk.to
See all alternatives
Helpshift Live Chat Software logo
Helpshift
See all alternatives
Company Details
tawk.to Live Chat Software logo
tawk.to
  • By tawk.to inc.
  • Located in Wilmington, Delaware, United States
  • Founded in 2011
Helpshift Live Chat Software logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012