Twenty vs Freshsales

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Twenty Logo

Twenty

No reviews yet
Freshsales Logo

Freshsales

4.5
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At a Glance
Twenty Logo
Twenty
Starting at:
$9.00/seat/month
Freshsales Logo
Freshsales
Starting at:
$15.00/month
Overview
Twenty Logo
Twenty
Twenty is an open-source Customer Relationship Management (CRM) system designed to offer customizable and scalable solutions for managing customer interactions and data. It focuses on providing features such as contact management, sales tracking, and communication tools to enhance customer relati... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Twenty - Twenty Homepage
View 1 images
Twenty Screenshots
Twenty Homepage
Twenty Homepage
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Freshsales screenshot 1
Freshsales screenshot 2
Freshsales screenshot 3
Freshsales screenshot 4
Freshsales screenshot 5
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Pricing
Twenty Logo
Twenty
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Starter
$9.00
per seat / month
See all pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Pros and Cons
Twenty Logo
Twenty
Pros

Not enough data available.

Cons

Not enough data available.

Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Reviewer's Segments
Twenty Logo
Twenty
Insufficient data to show segment split
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
Twenty Logo
Twenty
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Twenty Logo
Twenty
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Freshsales Logo
Freshsales
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Twenty Logo
Twenty
  • Documentation
Freshsales Logo
Freshsales
  • Documentation
Integrations
Twenty Logo
Twenty
Total integrations: 27
  • Airtable
  • Asana
  • Basecamp
  • Bitbucket
  • Box
  • Calendar
  • ClickUp
  • CloudTalk
  • Confluence
  • DocuSign
  • Dropbox
  • Evernote
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Tasks
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Involve.Me
  • Jira
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Teams
  • Microsoft To Do
  • Notion
  • OneDrive
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Slack
  • Smartsheet
  • Smith.ai Live Website Chat
  • SurveySparrow
  • Todoist
  • Trello
  • Wrike
  • Zendesk
  • Zoom
Freshsales Logo
Freshsales
Total integrations: 22
  • Airtable
  • Asana
  • Basecamp
  • Bitbucket
  • Box
  • Calendar
  • ClickUp
  • CloudTalk
  • Confluence
  • DocuSign
  • Dropbox
  • Evernote
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Tasks
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Involve.Me
  • Jira
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Teams
  • Microsoft To Do
  • Notion
  • OneDrive
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Slack
  • Smartsheet
  • Smith.ai Live Website Chat
  • SurveySparrow
  • Todoist
  • Trello
  • Wrike
  • Zendesk
  • Zoom
Top Alternatives
Twenty Logo
Twenty
See all alternatives
Freshsales Logo
Freshsales
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Company Details
Twenty Logo
Twenty
  • By Twenty Software LLC
  • Located in New York, NY, USA
  • Founded in 2015
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010