Userlike vs Freshchat

Take a look at how Userlike and Freshchat stack up against each other across pricing, features, and support using feedback from real users like yourself. Userlike scores 4.4 out of 5 from 453 reviews, while Freshchat has been rated 4.5 out of 5 from 306 reviews.
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Userlike Logo

Userlike

4.4
(453)
Freshchat Logo

Freshchat

4.5
(306)
At a Glance
Userlike Logo
Userlike
Starting at:
$100.00/month
Freshchat Logo
Freshchat
Starting at:
$15.00/month
Overview
Userlike Logo
Userlike
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Userlike
View 6 images
Userlike Screenshots
Freshchat Logo
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshchat
View 6 images
Freshchat Screenshots
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Pricing
Userlike Logo
Userlike
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Team
$100.00
/ month
Corporate
$320.00
/ month
Flex
Contact Us
See all pricing
Freshchat Logo
Freshchat
Free trial available
Free plan available
Billing type Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Reviewer's Segments
Userlike Logo
Userlike
Small Business
79.91%
Mid Market
15.45%
Enterprise
4.64%
Freshchat Logo
Freshchat
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
Userlike Logo
Userlike
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshchat Logo
Freshchat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Userlike Logo
Userlike
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshchat Logo
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Userlike Logo
Userlike
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshchat Logo
Freshchat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Userlike Logo
Userlike
Total integrations: 30
  • Asana
  • BigCommerce
  • Bitrix24
  • Calendly
  • Dropbox
  • Dropbox Business
  • Drupal
  • Freshdesk
  • Freshsales
  • GitHub
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Sheets
  • Helpdesk
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • LiveAgent
  • Microsoft Teams
  • Pinecone
  • Pipedrive
  • PrestaShop
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • TeamViewer
  • Trello
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zowie
Freshchat Logo
Freshchat
Total integrations: 9
  • Asana
  • BigCommerce
  • Bitrix24
  • Calendly
  • Dropbox
  • Dropbox Business
  • Drupal
  • Freshdesk
  • Freshsales
  • GitHub
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Sheets
  • Helpdesk
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • LiveAgent
  • Microsoft Teams
  • Pinecone
  • Pipedrive
  • PrestaShop
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • TeamViewer
  • Trello
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zowie
Top Alternatives
Userlike Logo
Userlike
See all alternatives
Freshchat Logo
Freshchat
See all alternatives
Company Details
Userlike Logo
Userlike
  • By Userlike UG
  • Located in Cologne, North Rhine-Westphalia, Germany
  • Founded in 2011
Freshchat Logo
Freshchat
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010