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Methodology
Help Scout
4.4
( 401 )
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5.0
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At a Glance
Overview
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Team
$100.00
/ month
Corporate
$320.00
/ month
Flex
Contact Us
Reviewer's Segments
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Small Business
79.91%
Mid Market
15.45%
Enterprise
4.64%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
13
- Agile CRM
- Asana
- BigCommerce
- Bitrix24
- Close
- CloudTalk
- Dropbox
- Dropbox Business
- Drupal
- Freshdesk
- GitHub
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Jimdo
- Joomla
- Kinsta
- LiveAgent
- Microsoft Teams
- OnePageCRM
- PartnerStack
- Pipedrive
- PrestaShop
- Provide Support Live Chat
- Shopify
- Site123
- Slack
- Squarespace
- SurveyMonkey
- Testimonial
- Trello
- Wix
- WooCommerce
- Zapier
- Zendesk
- Zoho CRM
- Zowie
Total integrations:
30
- Agile CRM
- Asana
- BigCommerce
- Bitrix24
- Close
- CloudTalk
- Dropbox
- Dropbox Business
- Drupal
- Freshdesk
- GitHub
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Jimdo
- Joomla
- Kinsta
- LiveAgent
- Microsoft Teams
- OnePageCRM
- PartnerStack
- Pipedrive
- PrestaShop
- Provide Support Live Chat
- Shopify
- Site123
- Slack
- Squarespace
- SurveyMonkey
- Testimonial
- Trello
- Wix
- WooCommerce
- Zapier
- Zendesk
- Zoho CRM
- Zowie
Top Alternatives
Categories
Common categories include: Conversational Support Software.
Company Details
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
- By Userlike UG
- Located in Cologne, North Rhine-Westphalia, Germany
- Founded in 2011
