Userlike vs Help Scout

Take a look at how Userlike and Help Scout stack up against each other across pricing, features, and support using feedback from real users like yourself. Userlike scores 4.4 out of 5 from 453 reviews, while Help Scout has been rated 4.4 out of 5 from 401 reviews.
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Userlike Logo

Userlike

4.4
(453)
Help Scout Logo

Help Scout

4.4
(401)
At a Glance
Userlike Logo
Userlike
Starting at:
$100.00/month
Help Scout Logo
Help Scout
Starting at:
$25.00/month
Overview
Userlike Logo
Userlike
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Userlike
View 6 images
Userlike Screenshots
Help Scout Logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Exclusive Deals
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Pricing
Userlike Logo
Userlike
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Team
$100.00
/ month
Corporate
$320.00
/ month
Flex
Contact Us
See all pricing
Help Scout Logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
Reviewer's Segments
Userlike Logo
Userlike
Small Business
79.91%
Mid Market
15.45%
Enterprise
4.64%
Help Scout Logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
Userlike Logo
Userlike
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help Scout Logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Userlike Logo
Userlike
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Help Scout Logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Userlike Logo
Userlike
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Help Scout Logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Userlike Logo
Userlike
Total integrations: 6
  • Agile CRM
  • Close
  • CloudTalk
  • Dropbox Business
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Workspace
  • Intuit Mailchimp
  • Jimdo
  • LiveAgent
  • OnePageCRM
  • PartnerStack
  • Provide Support Live Chat
  • Site123
  • SurveyMonkey
  • Testimonial
  • Zowie
Help Scout Logo
Help Scout
Total integrations: 12
  • Agile CRM
  • Close
  • CloudTalk
  • Dropbox Business
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Workspace
  • Intuit Mailchimp
  • Jimdo
  • LiveAgent
  • OnePageCRM
  • PartnerStack
  • Provide Support Live Chat
  • Site123
  • SurveyMonkey
  • Testimonial
  • Zowie
Top Alternatives
Userlike Logo
Userlike
See all alternatives
Help Scout Logo
Help Scout
See all alternatives
Company Details
Userlike Logo
Userlike
  • By Userlike UG
  • Located in Cologne, North Rhine-Westphalia, Germany
  • Founded in 2011
Help Scout Logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011