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Methodology
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Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
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At a Glance
Overview
Wati is a SaaS platform for businesses to manage marketing, sales and support via messaging channels (primarily WhatsApp, plus Instagram, Facebook, RCS, SMS and TikTok). It provides a shared/team inbox, chatbots (no-code), AI agents and copilot, automation workflows, campaign broadcasting, CRM/sa... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Whale is an AI-powered SaaS platform that helps teams build, share, train, and manage process documentation (SOPs), onboarding/training flows, compliance materials, and policies. It automates parts of documentation via AI, supports multimedia capture (screen recording, video, step recorder), vide... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Perpetual License
Custom domain (add-on)
$50.00
one-time
Growth
$59.00
/ month
Pro
$119.00
/ month
Business
$279.00
/ month
Dedicated server (add-on)
$1000.00
/ month
PAYG (India)
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Team
$99.00
/ month
Scale
$249.00
/ month
Advance
$499.00
/ month
Enterprise
Contact Us
Pros and Cons
- Unified platform combining messaging, marketing, sales and support
- Strong WhatsApp Business API support with AI enhancements (agents, copilot, translation)
- Broad integration library and documented APIs/webhooks
- Mobile apps for iOS and Android included
- 7-day free trial without payment details
- Pricing can be complex: message-based pricing plus add-ons and regional differences
- Some advanced features (webhooks, integrations, Instagram inbox) are locked behind higher tiers or unavailable on PAYG
- Automation trigger and chatbot session limits can be restrictive at high volumes unless upgraded
- Reported issues with support responsiveness and onboarding in some reviews
- Round-robin assignment and phone-number masking are missing or plan-limited
- Comprehensive feature set combining documentation, training and compliance
- AI tools reduce manual effort (video-to-SOP, AI drafts, auto-translation)
- Strong sharing and access controls (permissions, versioning, QR codes)
- Tiered plans for small teams up to enterprise with advanced controls
- Wide integrations via Zapier and built-in HRIS/SSO features
- Advanced features (API, SCIM, approval workflows) are behind Enterprise tier
- Some features are listed as "coming soon" (e.g., AI voiceovers)
- No self-hosting or open-source option
- Unclear if full accredited LMS-style certifications are supported
Reviewer's Segments
Small Business
81.4%
Mid Market
16.74%
Enterprise
1.86%
Small Business
73.21%
Mid Market
26.79%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Email/Help Desk
- Knowledge Base
- Chat
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
8
- BambooHR
- Bitrix24
- Calendly
- HubSpot CRM
- Klaviyo
- Notion
- Shopify
- Slack
- Typeform
- WooCommerce
- Zapier
- Zoho CRM
Total integrations:
5
- BambooHR
- Bitrix24
- Calendly
- HubSpot CRM
- Klaviyo
- Notion
- Shopify
- Slack
- Typeform
- WooCommerce
- Zapier
- Zoho CRM
Top Alternatives
Categories
No common categories found.
Company Details
- By Clare.ai Limited (Wati)
- Located in Hong Kong, Hong Kong
- Founded in 2020
- By Whale
- Located in Ghent, Belgium
- Founded in 2018
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