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Zendesk Chat
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Chat2Desk
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At a Glance
Overview
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Chat2Desk is a messaging platform for customer support and sales. It is ideal for support, marketing, and sales team and currently has more than 1300 customers around the world and over 300 partners. Key features include CRM integration, sales funnels, chatbots, scripts, and auto-replies web-anal... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Get started
$0.00
Sales and marketing
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Pros and Cons
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
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Reviewer's Segments
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Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Aircall
- Bitrix24
- Dropbox
- Dropbox Business
- Duda
- Gmail
- Google Sheets
- Intercom
- Kommo
- Loom
- Microsoft Excel
- Pipedrive
- Site123
- Sitecore Experience Manager
- Skype
- Slack
- TeamViewer
- Telegram
- WhatsApp Business
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zowie
Total integrations:
8
- Aircall
- Bitrix24
- Dropbox
- Dropbox Business
- Duda
- Gmail
- Google Sheets
- Intercom
- Kommo
- Loom
- Microsoft Excel
- Pipedrive
- Site123
- Sitecore Experience Manager
- Skype
- Slack
- TeamViewer
- Telegram
- WhatsApp Business
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software and Help Desk Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By Chat2Desk
- Located in Moscow, Russia
- Founded in 2015
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