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Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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At a Glance
Overview
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
Pros and Cons
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Not enough data available.
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Reviewer's Segments
Insufficient data to show segment split
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
17
- Aircall
- Better Stack
- BrightTALK
- Clearbit
- Close
- Contento
- Dropbox
- Dropbox Business
- Duda
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Intercom
- Intuit Mailchimp
- Loom
- Microsoft 365
- Microsoft Excel
- ON24
- Pipedrive
- Shopify
- Site123
- Sitecore Experience Manager
- Softr
- TeamViewer
- WP Engine
- WhatsApp Business
- Zapier
- Zendesk Support Suite
- Zoho Assist
- ZoomInfo Chat
- Zowie
Total integrations:
18
- Aircall
- Better Stack
- BrightTALK
- Clearbit
- Close
- Contento
- Dropbox
- Dropbox Business
- Duda
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Intercom
- Intuit Mailchimp
- Loom
- Microsoft 365
- Microsoft Excel
- ON24
- Pipedrive
- Shopify
- Site123
- Sitecore Experience Manager
- Softr
- TeamViewer
- WP Engine
- WhatsApp Business
- Zapier
- Zendesk Support Suite
- Zoho Assist
- ZoomInfo Chat
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software, Customer Self-Service Software, Conversational Support Software, and Chatbots Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By Drift.com, Inc.
- Located in Boston, MA, USA
- Founded in 2015
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