Zendesk Support Suite vs Appy Pie
Take a look at how Zendesk Support Suite and Appy Pie stack up against each other across pricing, features, and support using feedback from real users like yourself. Zendesk Support Suite scores 4.3 out of 5 from 5770 reviews, while Appy Pie has been rated 4.7 out of 5 from 1326 reviews.
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At a Glance
Overview
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & iTunes. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$16.00
/ month
Gold
$36.00
/ month
Platinum
$60.00
/ month
Enterprise
Contact Us
Reviewer's Segments
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Small Business
86.95%
Mid Market
9.95%
Enterprise
3.09%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
6
- Asset Panda
- Dropbox Business
- Expensify
- Gmail
- Google Ads Formerly AdWords
- Google Forms
- Google Meet
- Intuit Mailchimp
- Loyverse POS
- Microsoft Excel
- Microsoft Teams
- Odoo
- Omnisend
- Paymo
- RingCentral Contact Center
- Shippo
- TeamViewer
- Todoist
- Vend
Total integrations:
14
- Asset Panda
- Dropbox Business
- Expensify
- Gmail
- Google Ads Formerly AdWords
- Google Forms
- Google Meet
- Intuit Mailchimp
- Loyverse POS
- Microsoft Excel
- Microsoft Teams
- Odoo
- Omnisend
- Paymo
- RingCentral Contact Center
- Shippo
- TeamViewer
- Todoist
- Vend
Top Alternatives
Categories
Common categories include: Help Desk Software, Live Chat Software, Digital Customer Service Platforms, and Customer Self-Service Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By Appy Pie LLC
- Located in Warrenton, Virginia, United States
- Founded in 2014
