Zendesk Support Suite vs Dialpad Talk

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Zendesk Support Suite Logo

Zendesk Support Suite

4.3
(5,770)
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At a Glance
Zendesk Support Suite Logo
Zendesk Support Suite
Starting at:
$49.00/month
Dialpad Talk Logo
Dialpad Talk
Starting at:
€23.00/month
Overview
Zendesk Support Suite Logo
Zendesk Support Suite
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Support Suite
View 6 images
Zendesk Support Suite Screenshots
Zendesk Support Suite screenshot 1
Zendesk Support Suite screenshot 2
Zendesk Support Suite screenshot 3
Zendesk Support Suite screenshot 4
Zendesk Support Suite screenshot 5
Zendesk Support Suite screenshot 6
Dialpad Talk Logo
Dialpad Talk
Dialpad is a communications solution built for the cloud, perfectly suited for this emerging new age of working focused on remote and hybrid teams. The platform is known for being cost-effective and efficient, ensuring that team members are going to be using softphone applications rather than des... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Dialpad Talk
View 6 images
Dialpad Talk Screenshots
Dialpad Talk screenshot 1
Dialpad Talk screenshot 2
Dialpad Talk screenshot 3
Dialpad Talk screenshot 4
Dialpad Talk screenshot 5
Dialpad Talk screenshot 6
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Pricing
Zendesk Support Suite Logo
Zendesk Support Suite
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
Dialpad Talk Logo
Dialpad Talk
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
€23.00
/ month
Pro
€35.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Zendesk Support Suite Logo
Zendesk Support Suite
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Dialpad Talk Logo
Dialpad Talk
Insufficient data to show segment split
Deployment
Zendesk Support Suite Logo
Zendesk Support Suite
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Dialpad Talk Logo
Dialpad Talk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zendesk Support Suite Logo
Zendesk Support Suite
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Dialpad Talk Logo
Dialpad Talk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zendesk Support Suite Logo
Zendesk Support Suite
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dialpad Talk Logo
Dialpad Talk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zendesk Support Suite Logo
Zendesk Support Suite
Total integrations: 59
  • Aircall
  • Asana
  • Authorize.Net
  • Basecamp
  • BigCommerce
  • Bitbucket
  • Box
  • Calendly
  • ClickUp
  • Clockify
  • Confluence
  • Constant Contact
  • Dropbox
  • Dropbox Business
  • Facebook
  • FreshBooks
  • Freshdesk
  • Front
  • GitHub
  • GitLab
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Forms
  • Google Workspace
  • Harvest
  • HubSpot
  • Hubstaff
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Involve.Me
  • Kustomer
  • Lucidchart
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Teams
  • Miro
  • Okta Workflows (Azuqua)
  • OneDrive
  • OneLogin
  • Outreach
  • Pipedrive
  • RescueTime
  • Rippling
  • Shopify
  • Slack
  • Smartsheet
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • TeamViewer
  • Tidio
  • Time Doctor
  • Toggl
  • Trello
  • Twilio
  • Twitter
  • Wrike
  • Xero
  • Zapier
  • Zendesk Chat
  • Zendesk Guide
  • Zendesk Talk
  • Zoho CRM
  • Zoom
Dialpad Talk Logo
Dialpad Talk
Total integrations: 11
  • Aircall
  • Asana
  • Authorize.Net
  • Basecamp
  • BigCommerce
  • Bitbucket
  • Box
  • Calendly
  • ClickUp
  • Clockify
  • Confluence
  • Constant Contact
  • Dropbox
  • Dropbox Business
  • Facebook
  • FreshBooks
  • Freshdesk
  • Front
  • GitHub
  • GitLab
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Forms
  • Google Workspace
  • Harvest
  • HubSpot
  • Hubstaff
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Involve.Me
  • Kustomer
  • Lucidchart
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Teams
  • Miro
  • Okta Workflows (Azuqua)
  • OneDrive
  • OneLogin
  • Outreach
  • Pipedrive
  • RescueTime
  • Rippling
  • Shopify
  • Slack
  • Smartsheet
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • TeamViewer
  • Tidio
  • Time Doctor
  • Toggl
  • Trello
  • Twilio
  • Twitter
  • Wrike
  • Xero
  • Zapier
  • Zendesk Chat
  • Zendesk Guide
  • Zendesk Talk
  • Zoho CRM
  • Zoom
Top Alternatives
Zendesk Support Suite Logo
Zendesk Support Suite
See all alternatives
Dialpad Talk Logo
Dialpad Talk
See all alternatives
Company Details
Zendesk Support Suite Logo
Zendesk Support Suite
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007
Dialpad Talk Logo
Dialpad Talk
  • By Dialpad, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011