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Zendesk Support Suite vs JivoChat Comparison

Zendesk Support Suite vs JivoChat Comparison

Zendesk Support Suite
JivoChat

At a Glance

4.3

Help Desk Software

Starting at $49

Per Month

4.8

Live Chat Software

Starting at $0

Per Month

Overview

Zendesk Support Suite

Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

Target Market

Enterprise

Mid Market

Small Business

JivoChat

JivoChat is a free live chat software that helps online businesses talk to their customers in real-time. With this solution, users can offer a 360-degree customer support system and connect message funnels, offer calls, and configure and customize their customer services specifically to their needs….  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

Basic

$0

Per Month

Professional

$19

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Zendesk Support Suite Pros

There is not sufficient information

Zendesk Support Suite Cons

There is not sufficient information

JivoChat Pros

There is not sufficient information

JivoChat Cons

There is not sufficient information

Screenshots

Zendesk Support Suite

JivoChat

Videos

Zendesk Support Suite

How to: Using webhooks at Zendesk

JivoChat

Training session for JivoChat (How to train your agents for JivoChat)

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Mobile Web

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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