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Zendesk Support Suite vs Nextiva Comparison

Zendesk Support Suite vs Nextiva Comparison
Zendesk Support Suite

At a Glance

4.3

Help Desk Software

Starting at $49

Per Month

4.4

VoIP Providers

Starting at $25.95

Per Month

Overview

Zendesk Support Suite

Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Nextiva

Nextiva is a top-rated business phone solution that is one of the most well-known options available today. The platform transforms the communication strategy of businesses that leverage its all-in-one service and cloud-based communication features. The solution also offers flexible pricing plans and…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

Essential

$25.95

Per Month

Professional

$30.95

Per Month

Enterprise

$40.95

Per Month

See Pricing Details

Free Trial Available

Pricing Available

Pros & Cons

Zendesk Support Suite Pros

There is not sufficient information

Zendesk Support Suite Cons

There is not sufficient information

Nextiva Pros

There is not sufficient information

Nextiva Cons

There is not sufficient information

Screenshots

Zendesk Support Suite

Nextiva

Videos

Zendesk Support Suite

Nextiva

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

CloudTalk

4.2

Starting at $25

Per Month

Freshdesk Contact Center

4.1

Starting at $0

Per Month

Grasshopper

4.1

Starting at $29

Per Month

Deployment

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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