Zoho Assist vs GoTo Connect
Take a look at how Zoho Assist and GoTo Connect stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho Assist scores 4.6 out of 5 from 370 reviews, while GoTo Connect has been rated 4.4 out of 5 from 1220 reviews.
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At a Glance
Overview
Zoho Assist is a cloud-based remote support and remote access software designed for businesses to provide seamless customer and employee support. It enables secure, on-demand connections with remote devices, including PCs, laptops, and mobile phones. With features like multi-platform support, una... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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GoToConnect is a unified communications platform that essentially combines voice, messaging, and video tools in a single, centralized system. The platform offers useful features such as call routing, voicemail, and even conference calling. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Unattended Access - Standard
$12.00
/ month
Remote Support - Standard
$12.00
/ month
Remote Support - Professional
$18.00
/ month
Unattended Access - Professional
$18.00
/ month
Enterprise
$28.00
/ year
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$27.00
/ month
Standard
$32.00
/ month
Premium
$43.00
/ month
Reviewer's Segments
Small Business
74.59%
Mid Market
18.92%
Enterprise
6.49%
Small Business
72.46%
Mid Market
22.87%
Enterprise
4.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
12
- Freshdesk
- Google Workspace
- Jira
- Microsoft Azure
- Microsoft Teams
- ServiceNow App Engine
- Slack
- Smith.ai Live Website Chat
- Zendesk Chat
- Zoho Bookings
- Zoho CRM
- Zoho Desk
- Zoho Flow
- Zoho Projects
- Zoho SalesIQ
Total integrations:
6
- Freshdesk
- Google Workspace
- Jira
- Microsoft Azure
- Microsoft Teams
- ServiceNow App Engine
- Slack
- Smith.ai Live Website Chat
- Zendesk Chat
- Zoho Bookings
- Zoho CRM
- Zoho Desk
- Zoho Flow
- Zoho Projects
- Zoho SalesIQ
Top Alternatives
Categories
No common categories found.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By LogMeIn, Inc.
- Located in Boston, MA, United States
- Founded in 2003
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