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Zoho CRM vs Celonis Comparison

Zoho CRM vs Celonis Comparison

Zoho CRM
Celonis

At a Glance

4.2

CRM Software

Starting at $14

per user, per month

4.6

Process Mining Software

Pricing Not Available

Overview

Zoho CRM

Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to their…  Learn more

Target Market

Mid Market

Small Business

Celonis

Celonis is a process mining software that users rely on to review and analyze business operations to identify potential inefficiencies and manage workflows. The platform offers real-time monitoring, automated process mapping, as well as predictive analytics to streamline business processes and boost…  Learn more

Target Market

Small Business

Pricing

Standard

$14

per user, per month

Professional

$23

per user, per month

Enterprise

$40

per user, per month

Ultimate

$52

per user, per month

See Pricing Details

Free Trial Available

Pricing Available

Free Trial Available

Pros & Cons

Zoho CRM Pros

  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
  • Free plan available for smaller companies
  • Predictive sales features and AI insights
  • Holistic team and schedule management

Zoho CRM Cons

  • Not the best tutorials for beginners
  • Integrations can be a little clunky

Celonis Pros

There is not sufficient information

Celonis Cons

There is not sufficient information

Screenshots

Zoho CRM

Celonis

Videos

Zoho CRM

Introducing Canvas

Celonis

Celonis: Yesterday, Today, and Tomorrow

Top Alternatives

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $99

per month

Agile CRM

4.0

Starting at $0

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Linux

On-premise

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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