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Adobe Connect
Virtual Meetings Made Simple
4.0
(915)
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Adobe Connect Reviews & Product Details

Adobe Connect Overview
What is Adobe Connect?

Adobe Connect is a web conferencing platform that lets companies conduct online meetings, webinars, and training sessions. It’s a reliable solution that lets users share presentations and other multimedia right from your desktop—delivering multimedia rich experiences to hundreds of participants. It’s designed to recreate the learning environment of physical classrooms to define a more engaging and collaborative communication experience. The solution offers immersive virtual experiences with useful storyboarding tools and design features where you can plan, host, and track all your events.
Adobe Connect is a web conferencing platform that lets companies conduct online meetings, webinars, and training sessions. It’s a reliable solution that lets users share presentations and other multimedia right from your desktop—delivering multimedia rich experiences to hundreds of participants. It’s designed to recreate the learning environment of physical classrooms to define a more engaging and collaborative communication experience. The solution offers immersive virtual experiences with useful storyboarding tools and design features where you can plan, host, and track all your events.

Company Adobe
Year founded 1982
Company size 10,001+ employees
Headquarters San Jose, CA
Social Media
Adobe Connect Categories on Findstack
Ask Questions about Adobe Connect
What Adobe Connect is best for?
What are the best alternatives to Adobe Connect?
What are the pros and cons of Adobe Connect?
Adobe Connect Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Adobe Connect Pros and Cons
Pros
  • Easily inegrates with popular CRM software such as Salesforce and Eloqua
  • Option to create unique registration pages
  • Provides extensive template options that are customizable for virtual environments
Cons
  • Bad recording quality and audio and video issues espeically when used on mobile
  • Requires extensive support to resolve issues
Adobe Connect Features
API Access
Analytics and Reporting
Annotation Tools
Attendance Tracking
Automated Notifications
Breakout Discussions
Breakout Rooms
Chat Functionality
Cloud Storage
Content Library
Customizable Branding
Customizable User Roles
File Sharing
HD Video Conferencing
Integration with LMS
Interactive Whiteboard
Live Quizzes
Live Video Streaming
Mobile Access
Multi-language Support
On-Demand Webinars
Polling and Surveys
Real-time Collaboration
Screen Sharing
Security and Privacy
Session Recording
Single Sign-On (SSO)
User Management
Virtual Backgrounds
Virtual Hand Raising
Adobe Connect Media
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Adobe Connect Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 08, 2024
Adobe Connect Logo
915 Adobe Connect Reviews
4.0 out of 5
Mid Market (51-1000 emp.)
Apr 23, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Connection Issues and Lag"
What do you like best about Adobe Connect?

The ability to customize layouts and resize anything that I want.

What do you dislike about Adobe Connect?

Participants are constantly being disconnected and often my voice is too laggy for them to hear.

What problems is Adobe Connect solving and how is that benefiting you?

Ability to interact in various ways with my students in a cyber setting to make the experience as individualized and personal as possible

Mid Market (51-1000 emp.)
Apr 23, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"I used to love you but I don't anymore"
What do you like best about Adobe Connect?

I like the options and the customizable layouts. I like that I can have everything uploaded and ready to go or share on the fly.

What do you dislike about Adobe Connect?

My school changed over to Chromebooks, and they do not work well with Adobe Connect. The latest updates have hurt students with lower bandwidths. There is so much lag.

What problems is Adobe Connect solving and how is that benefiting you?

This is my 4th year using Adobe Connect but my first year with Chromebooks. That was challenging enough. But the latest updates have slowed things down.

Small Business (50 or fewer emp.)
Apr 07, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Continuous issues forced us to switch programs"
What do you like best about Adobe Connect?

The ease of access to reporting and the robust platform that enabled customization of emails and marketing materials that were sent out to potential meeting participants

What do you dislike about Adobe Connect?

continuous audio/visual issues and a support team that was not good at communication and keeping us in the loop when there were issues being looked into

What problems is Adobe Connect solving and how is that benefiting you?

Adobe Connect created a way for us to have everything we needed, including reporting and email customization, while having the virtual programs as well. Having everything seamlessly in one system was nice.

Mid Market (51-1000 emp.)
Feb 11, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Slow and unreliable"
What do you like best about Adobe Connect?

The interactive whiteboard is nice, and breakout rooms work very well. It's also good for contacting international students that I can't call on the phone.

What do you dislike about Adobe Connect?

Screenshare is awful (slow and doesn't work all of the time). Also, the video recordings are not actually videos (it seems to be fully interactive with all of the pods) and this could be good in some situations, but it also makes the recordings glitchy. It would be good to have the option to just record it as a video so it will play on all computers and will appear exactly as it did during the meeting. And it's great that there's finally a flash-free version, but it doesn't work right when the meeting host is still using the flash version. It's also difficult to play a video during a meeting (we usually end up having to just put a link in the chat and then everyone watches it on their own). Also, it can be very unstable whether using the browser or the app. Sometimes it stops responding or kicks me out of my room and I have to reload it. If it's open in the background, such as during office hours when students can drop by, then it doesn't even warn me if it has lost connection or closed the room. Sometimes I have to try over and over for several minutes to even get into the room. It's very frustrating.

What problems is Adobe Connect solving and how is that benefiting you?

We use it for interactive lessons, and for meeting with students individually to answer their questions.

Mid Market (51-1000 emp.)
Feb 09, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"WILL NOT FIX ISSUES IMPACTING OUR SCHOOL!"
What do you like best about Adobe Connect?

I like how you can have multiple pods up to run a classroom.

What do you dislike about Adobe Connect?

1- When using power point slides, the students slides do not stay synced with the teacher that is presenting the slides. When I am teaching a slide, I expect my students to be on the same slide as me! 2-Private chat needs to be enabled for just host/students. When private chat is enabled, it allows everyone to chat with each other instead of just the teacher and student. If a student messages the host, the host then has to select the student to type back causing the conversation to occur in 2 windows. 3- When multiple users are on camera, students should be able to choose grid view to see everyone instead of a forced view of one person and all others are very small.

What problems is Adobe Connect solving and how is that benefiting you?

I would love Adobe Connect if these issues that are occurring in our entire school were FIXED! It's frustrating that nothing has been done to resolve these issues for months now.

Small Business (50 or fewer emp.)
Feb 09, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Functionally works- but horrible UI and clunky ease of use"
What do you like best about Adobe Connect?

Using as a teacher it is great for being able to see who is in the room, raise hands, and turn on and off mics. I also like using the polls and Q&A to keep students engaged.

What do you dislike about Adobe Connect?

Adding and removing pods is really annoying. Having to hide, go back up to the top, open it again takes forever and is really annoying. Not being able to play videos in the app with sound is annoying too, you have to screen share to youtube and then play the sound out loud. Another thing I don't like is how it looks, it looks like it hasn't been updated since 2002. Another issue is that when you use a lot of videos at the same time it crashes on the i Pads. Lastly, breakout groups take forever to start, you have to click each person and add them to a breakout one by one. Wastes about 3 mins of classtime for this.

What problems is Adobe Connect solving and how is that benefiting you?

We are using it to do virtual school. It is good for engaging with studnets with the use of polls and Q&A's.

Small Business (50 or fewer emp.)
Feb 09, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"The Train went off the Track"
What do you like best about Adobe Connect?

I loved the product for over 10 years, as a professional Training organization I took great pride in the "bulletproof" capabilities and innovation. I was running Breakout rooms before people even understood what they were (as an example).

What do you dislike about Adobe Connect?

In November we were "pushed" into our upgrade. (to overcome the end of Flash). It is a disaster, today I still have audio issues, users who can not join the meetings, unable to share screens and even when I share content not every user sees the same thing (resolution differences). Overall the WORST rollout and experience of any software product ever. Try to get "help" from Adobe.. Good Luck. When the products work they are fantastic, when they don't it is a total disaster. I am moving on to Teams.. losing some functionality but gaining the only thing that matters in meeting software, STABILITY.

What problems is Adobe Connect solving and how is that benefiting you?

I run a professional Training Organization, we train over 1000 students a year across dozens of companies.

Enterprise (> 1000 emp.)
Sep 07, 2020
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"adobe connect failed during covid"
What do you like best about Adobe Connect?

I did like its features, it was easy to have a webinar with many people having everything under control

What do you dislike about Adobe Connect?

during covid it did not work properly and this was a problem for my job

What problems is Adobe Connect solving and how is that benefiting you?

the rooms of the webinar allow to have a dynamic meeting

Small Business (50 or fewer emp.)
Jul 28, 2020
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"It work badly, many free app are SO better!"
What do you like best about Adobe Connect?

I liked the white board and the chat, useful.

What do you dislike about Adobe Connect?

It bug a lot, we lost sound or image, it lag. Impossible with a big group (more than 5 people), I had a lot of bugs.

What problems is Adobe Connect solving and how is that benefiting you?

Nothing

Enterprise (> 1000 emp.)
Jul 16, 2020
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Software kept crashing; could not run with video in a large group"
What do you like best about Adobe Connect?

Some advanced layout features for the Presenter, e.g. showing multiple "mini screens" within the overall presenter screen view.

What do you dislike about Adobe Connect?

We used Adobe Connect in a 2 day corporate training course, with 1 instructor and ~20 attendees. The software kept crashing for several attendees (including me) throughout the 2 days, which everyone found very frustrating. Through trial and error we realized the system would crash anytime there were more than 6 attendees with their video "on"; eventually we all had to turn our video off in order for it to run without glitches. It is very difficult to run and participate in a 2 day virtual course with that many attendees and not have video working. By comparison, I have used Zoom (probably the best), GoToMeeting, Google Meet, and WebEx, and despite each of those having their wrinkles, none would crash as much or give me as many issues as Adobe Connect where it seriously impacted our group's productivity.

What problems is Adobe Connect solving and how is that benefiting you?

Group video conferencing in a virtual classroom setting.

Enterprise (> 1000 emp.)
Aug 29, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Not the greatest experience, Skype is perhaps more suitable "
What do you like best about Adobe Connect?

I like that multiple people can join. Has the same functions as Skype.

What do you dislike about Adobe Connect?

It can be a bit iffy. Usually there are issue with audio, video is fine. Have used in different areas with audio issues. Technical support are useless.

What problems is Adobe Connect solving and how is that benefiting you?

I haven’t realised any benefits so therefore I am keep to Skype for their services

Enterprise (> 1000 emp.)
Aug 26, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Really poor tools"
What do you like best about Adobe Connect?

Simplicity to log in the tool. Good User Interface

What do you dislike about Adobe Connect?

This application is really full of bugs. Every time you click on it, you have to restart because it gets stuck

What problems is Adobe Connect solving and how is that benefiting you?

Really none

Small Business (50 or fewer emp.)
Dec 13, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Unreliable"
What do you like best about Adobe Connect?

Easy enough process. Short learning curve to get up and running.

What do you dislike about Adobe Connect?

When previewing and testing the presentation, we found most but not all Powerpoint animations failed. We eliminated the problem animations and kept the ones that worked. Then during our live broadcast, it was a very different story. Slide animations that worked just failed to show.

What problems is Adobe Connect solving and how is that benefiting you?

Promotional outreach program. Lead generation.

Enterprise (> 1000 emp.)
Jul 22, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Expect Connection Problems with Adobe Connect "
What do you like best about Adobe Connect?

I like how Adobe Connect allows the presenter to share his or her screen, upload a document or PowerPoint, and allow audience to answer polls.

What do you dislike about Adobe Connect?

Adobe Connect has terrible connection problems. It doesn’t matter how great your internet connection is, the program skips and hearing presentations is very difficult.

What problems is Adobe Connect solving and how is that benefiting you?

Connecting with others located in other areas of the county.

Enterprise (> 1000 emp.)
Feb 15, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"It’s simple but not very reliable "
What do you like best about Adobe Connect?

Not reliable Easy to use and relatively easy to troubleshoot.

What do you dislike about Adobe Connect?

It crashes a lot and requires the audio wizard to be run regularly .

What problems is Adobe Connect solving and how is that benefiting you?

We do training for agents around the country

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