BambooHR Reviews: 4.5/5 — Highly Rated

Very easy to use and helps in hiring and usage.

Too little functions and cannot be configured.

Getting good candidates, and ease of use.

The support services have been phenomenal. It is easy to quickly get on the phone with a knowledgeable and empathic associate.

I would have a hard time coming up with a dislike. It would be great to see some csv upload options for payroll, but overally things are so solid, it is hard to complain.

Bamboo centralizes our HR management from applicants all the way through payroll and benefits

I love how BambooHR takes complex data nad organizes it in a beautiful and clear way with easy to use/create reports, employee data and how intuitive the platform is.

Once you hit 1,500 employees or more, you need more robust features in regards to capturing data in time and it'd be nice to edit standard reports. It could also be better as a global platform

Bamboo stores all our employee data, we run reports with it for headcount, d&i information, salary history, job information, everything.

What I love most is that Bamboo reminds me that my timesheet will be sent for approval soon, which allows me to go back and double check to make sure everything is correct.

I have had no problems with Bamboo, other then the usual occasional tech issue.

It saves time and paper, which costs less.

My favorite thing about BambooHR is the ability to add custom sections to track data. As the HRIS person for our company I am in BambooHR all day every day. The ability to add custom tables and run reports on that data makes my life so much easier. Also -BambooHR is constantly sending updates and making improvements on their services. Their customer support is top notch and will help with anything large or small.

Not much. There are some times when we get inconsistent information from the support team but with a little work we always manage to figure it out.

BambooHR is our core HRIS as well as our ATS and Payroll. We currently do not use the performance management or benefits administration but we plan on doing that in the next 12 months.

BambooHR is user-friendly The implementation process was quick and easy Being able to customize certain areas of the platform to meet our needs was a bonus As our main HRIS system, all levels of the organization can easily use this platform on a daily basis

They are slowly starting to integrate more Canadian specific applications which is nice to see

BambooHR has allowed us to have a customized and simple performance management system It has also streamlined our onboarding process, giving our new employees a strong start

The best part is the effieciency of having templates for everything, having task reminders, easy reporting, different control levels, having customer support at your fingertips and overall easy to use everyday.

That you can't send candidates any forms to sign until they are hired.

Its helping mw do more in less time.

Bamboo is customizable and user friendly for not only Human Resources, but for rest of the company. The reports of information are the best ad easy to explain to other members of company. We use Bamboo daily as our source of truth for the company. Customer service is fantastsic and always willing to help.

I would like the Applicant tracking part to be easier to use.

Helping to keep all information in one secure spot. Huge upgrade over our previous system we had.

- mobile application: there is no need to go to your computer if you're really sick and need a day off - reports: in BambooHR, you can easily find all the necessary data and customize the report if needed - user-friendly and understandable interface: no additional training for employees is needed - truly fast and helpful support department

Not everything is customizable, so if you need some specific features - consider it first. For us, it was not critical, compared with other essential features.

When you are scaling and growing as a company - you need one place, where to store all the info about people. History of their compensation, roles, and performance. If you're responsible enough to fill in all the data and surveys - you can benefit a lot from analyzing it through time, understand how it changes, and what the reasons are. This is a basis necessity fir building better organization and to hear your people.

Unlike many HRIS' I've used in the past, Bamboo just does what you want it to do for HR and People Management, and it does those things in a way that is about as user friendly as you'll find for both the employer and the employee. I like how easy it is to set up automation tasks, whether it be onboarding and offboarding tasks queued to the right people, managing the 360 feedback and performance review process, or regularly scheduled wellbeing and satisfaction surveys. I also like how it makes previoulsly paper work flows like pay changes and department or job changes easy and you can customize the workflow to ensure it's approved by the right people. I also appreciate how easy it is to upload files for employees to view in a centralized location (think benefits information, policies, training materials, job descriptions), but also how easy it is to make any document, training, policy, etc., a signable document that is sent out and fully tracked by the system. The system also syncs to our internal ERP and external payroll and benefits administration systems (we don't use Bamboo for the latter two function) with minimal administrative effort. Not all of our employees have a company e-mail address or access to Teams where we share a lot of information, so we leverage the Announcements feature to send out duplicate messages to ensure all employees are hearing major announcements at the same time.

There are some limitations around how much you can customize work flows. The applicant tracking tool, while a perfectly good system, doesn't allow for some actions that other systems have, such as text messaging candidates or being able to send a candidate profile over to a hiring manager via e-mail or other way outside of the system (the hiring manager has to go into the system to view a candidate or the pool of candidates...as we know about hiring managers, many don't like to go into the ATS and just want to see the top candidates sent to them). Previously, we had chosen not to adopt Bamboo's timekeeping tool, payroll, or benefits administration due to a lack of features within those tools, but I know these have been improved over the years and may be worth revisiting.

Overall, Bamboo has allowed us to rely on a system and automation to handle previously paper tasks. I feel like I can trust the data that the system retains and the reports that it generates, for the most part, are displayed in a way that makes sense and can be reorganized and filtered outside of Bamboo with minimal work required.