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Baremetrics
Insightful SaaS Analytics
4.6
(75)
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Baremetrics Reviews & Product Details

Baremetrics Overview
What is Baremetrics?

Baremetrics is an analytics solution used by SaaS companies that use Stripe to manage their recurring billing transactions with customers. Baremetrics lets users enjoy single-click functionality that gives you access to dashboards from a list of metrics including analysis of fees, revenue, upgrades, downgrades, and churn. The platform also allows users to generate forecasts and see all planned activity such as MRR and LTV.

Company Baremetrics, Inc.
Year founded 2013
Company size 11-50 employees
Headquarters Birmingham, AL, United States
Social Media
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What are the pros and cons of Baremetrics?
Baremetrics Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Baremetrics Features
API Integration
ARPU (Average Revenue Per User) Tracking
ARR (Annual Recurring Revenue) Reporting
Automated Reports
Churn Analysis
Cohort Analysis
Cross-sell and Upsell Analytics
Customer Engagement Metrics
Customer Feedback Integration
Customer Health Scores
Customer Onboarding Analytics
Customer Segmentation
Customizable Dashboards
Data Export and Import
Invoicing and Billing Analytics
LTV (Lifetime Value) Calculation
MRR (Monthly Recurring Revenue) Reporting
Multi-Currency Support
Net Revenue Retention
Recurring Revenue Recognition
Revenue Growth Analytics
Revenue Tracking
Subscription Cancellation Insights
Subscription Forecasting
Subscription Lifecycle Management
Subscription Plan Performance
Subscription Renewal Rates
Subscription Retention Metrics
Trial Conversion Tracking
User Activity Monitoring
Baremetrics Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
Baremetrics Logo
75 Baremetrics Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Mar 26, 2021
 Source
Overall Rating:
5.0
NC
Nick C.
General Manager
Share
"Baremetrics takes Stripe to a new level!"
What do you like best about Baremetrics?

I like that I can see which customers are new, expansion, and churn on a daily basis. This gives me the numbers I need for reporting.

What do you dislike about Baremetrics?

I found that my MRR number was different between Stripe and Baremetrics. After talking to support (which is awesome), I found out the differences. It would have been nice if it was displayed on the dashboard.

What problems is Baremetrics solving and how is that benefiting you?

Baremetrics gives us more insight into our customer spending and trends.

Small Business (50 or fewer emp.)
Mar 22, 2021
 Source
Overall Rating:
5.0
EP
Evan P.
C
Share
"Brilliant Revenue Reporting!"
What do you like best about Baremetrics?

I love all the prebuilt dashboards that help cut through the noise of software company metrics. Focus on what matters!

What do you dislike about Baremetrics?

It was difficult to integrate non stripe revenues, such as Heroku sales. I do believe they’re working on this and will be released soon.

What problems is Baremetrics solving and how is that benefiting you?

Accurate & precise revenue reporting (+ standard SaaS metrics - LTV, Churn, etc)

Small Business (50 or fewer emp.)
Mar 18, 2021
 Source
Overall Rating:
5.0
KS
Ken S.
Founder
Share
"My secret tool to plan ad spend. (LTV:CAC)"
What do you like best about Baremetrics?

Love their Slack integration and LTV reports by plan

What do you dislike about Baremetrics?

I wish they had a Google Spreadsheet plugin but their API is great anyway

What problems is Baremetrics solving and how is that benefiting you?

Its my go-to-tool when building Maketing campaigns. Thanks to their reports I know how much I can spend on my campaigns

Small Business (50 or fewer emp.)
Mar 17, 2021
 Source
Overall Rating:
5.0
James C. avatar
James C.
Ceo
Share
"Who you should target, and who your worthwhile customers are"
What do you like best about Baremetrics?

Revenue churn cohort analysis, segmented by Clearbit data to find where the real product market fit is. If I look at an overall cohort analysis, it's great to see overall retention, but the key for me was being able to see my business has a much better fit with higher ASP and ARPA customers. That nugget of gold helped shape our strategic direction, and begin paring back Baremetrics's other data insights to go from the generic to the more targeted (which is where I've been trying to get to for some time!).

What do you dislike about Baremetrics?

It would be nice if Revenue Retention was shown as well as Net Revenue Churn (which is just the inverse). This is the prime metric for SaaS companies to use as a proxy for product market fit.

What problems is Baremetrics solving and how is that benefiting you?

Other problems have been getting a real MRR figure. While Stripe and Recurly is great, there is always a difference between the two. Baremetrics tracks something like 10x the events of either platform, so it is a much more accurate read of what my business's true headline metric is.

Small Business (50 or fewer emp.)
Mar 03, 2021
 Source
Overall Rating:
5.0
EJ
Erik J.
Lead Customer Success Engineer
Share
"Great MRR Forecasting Tool"
What do you like best about Baremetrics?

Baremetrics has been a super helpful and easy-to-use forecast solution. We get applicable business information effortlessly.

What do you dislike about Baremetrics?

Sometimes data refreshes take a little longer than we would like.

What problems is Baremetrics solving and how is that benefiting you?

Gaining better insights into our customers and also being able to take meaningful action from it.

Small Business (50 or fewer emp.)
Feb 23, 2021
 Source
Overall Rating:
5.0
LW
Lucas W.
Marketing And Revenue Analyst
Share
"Intuitive dashboards + much needed features for any SaaS business!"
What do you like best about Baremetrics?

The dashboards are really intuitive and easy to navigate. Also integrates well with Stripe. I'm a big fan of the cancellations and recover features. Huge aid managing dunning campaigns and gathering helpful insights from churned customers.

What do you dislike about Baremetrics?

What's to dislike with a product this good? Not a thing.

What problems is Baremetrics solving and how is that benefiting you?

We're accessing valuable metrics, gaining a lot of clarity around customer churn and retaining a ton of customers with dunning management.

Enterprise (> 1000 emp.)
Feb 08, 2019
 Source
Overall Rating:
5.0
LF
Leena F.
Senior Certified Pharmacy Technician
Share
"Baremetrics Review"
What do you like best about Baremetrics?

Easy to navigate the sign. Repeated sign on is not required as most sites generally time out after a few minutes.

What do you dislike about Baremetrics?

Nothing to note at the moment. Everything is working well thus far.

What problems is Baremetrics solving and how is that benefiting you?

Addition of personal notes for tasks is convenient and easily performed.

Small Business (50 or fewer emp.)
Sep 18, 2018
 Source
Overall Rating:
5.0
John S. avatar
John S.
Vice President And General Manager Life Sciences
Share
"Essential for SaaS businesses focused on growth"
What do you like best about Baremetrics?

I can access the key drivers of my business and my status across multiple areas immediately -- it illuminates the state of my sales and revenue along with telling me where I am going. One of the really unique features is the ability to benchmark against other saas companies my size.

What do you dislike about Baremetrics?

Nothing -- they have really pushed the limits of what you can glean from Stripe.

What problems is Baremetrics solving and how is that benefiting you?

Immediate tracking of MRR -- this tells me daily how fast we are growing and I can share this information with investors and advisors -- this keeps us all on the same page and plays to our goal of transparency. The forecast feature helps us also keep our revenue goals on the exponential track. I also really appreciate the churn tracking -- being able to measure that against the industry helps us understand what is normal and where we rank.

Small Business (50 or fewer emp.)
Mar 29, 2018
 Source
Overall Rating:
5.0
Austin G. avatar
Austin G.
Director Of Sales And Customer Experience/Co Owner
Share
"Baremtrics takes the work out of keeping tabs on your business"
What do you like best about Baremetrics?

Baremtric’s dashboard allows me to get a detailed overview of my business’ numbers without the hassle and at a glance.

What do you dislike about Baremetrics?

Segmenting has been recently introduced but it’s sticky. There’s also no mobile app yet which majorly takes away from the experience when you’re on-the-go

What problems is Baremetrics solving and how is that benefiting you?

Allows me to fill holes before they become a big problem. It also allows me to run reports far easier than any other way I’ve tried.

Small Business (50 or fewer emp.)
Sep 20, 2017
 Source
Overall Rating:
5.0
Tanya C. avatar
Tanya C.
Finance Director
Share
"Indispensable Cash Forecast assistant"
What do you like best about Baremetrics?

I love the interface and the support from Baremetrics, but my favorite feature is their Cash Flow Forecast. It works directly off our Stripe data and projects out charges by day, week, or month on a rolling 12 month basis. They project both with all current active subscriptions and with a revenue growth factor applied.

What do you dislike about Baremetrics?

The projections with the revenue growth factor applied haven't worked well for us. I think this is because of changes within our business as opposed to a fault with the app. I hope as we stabilize price, this will become more useful for us.

What problems is Baremetrics solving and how is that benefiting you?

I found Baremetrics while researching tools to help with cash flow projections. This was the only tool I found that met our needs using our Stripe data. It has allowed me to build out a forecast that is a meaningful predictor that we can make actionable business decisions against.

Small Business (50 or fewer emp.)
Feb 08, 2024
 Source
Overall Rating:
4.5
JM
Justin M.
Founder
Share
"Strong performance software"
What do you like best about Baremetrics?

I like the easy-to-read insights into our business.

What do you dislike about Baremetrics?

We've found more bugs come to light recently

What problems is Baremetrics solving and how is that benefiting you?

Baremetrics is showing us our financials and user churn. We have an insight as to how many users we have with the system which helps direct marketing success.

Small Business (50 or fewer emp.)
Jan 30, 2024
 Source
Overall Rating:
4.5
OH
Oliver H.
Founder
Share
"Impressive piece of software - Live New Business, Upsell, Downsell & Churn at your fingertips!"
What do you like best about Baremetrics?

Layout, visuals, and data export functionality, great support function, always helpful and answers quickly

What do you dislike about Baremetrics?

Maybe hover over explanations for terminology. i.e. what is the annual run rate calculation/meaning on the dashboard

What problems is Baremetrics solving and how is that benefiting you?

Instant view of our client base makes it easier to spot product improvements and assist in accurate forecasting

Small Business (50 or fewer emp.)
Dec 27, 2023
 Source
Overall Rating:
4.5
TT
Tim T.
Founder
Share
"Easy connection with immediate access to key metrics and reporting"
What do you like best about Baremetrics?

Very simple process to connect to Stripe and immediately see key metrics.

What do you dislike about Baremetrics?

Some information is duplicative to our Stripe dashboard, but otherwise we haven't found anything not to like.

What problems is Baremetrics solving and how is that benefiting you?

Baremetrics is providing nearly all of the KPI's we need essentially "off the shelf" with no code and no report building.

Small Business (50 or fewer emp.)
Dec 13, 2023
 Source
Overall Rating:
4.5
SB
Stephan B.
Founder
Share
"Absolutely essential to have if you use Stripe"
What do you like best about Baremetrics?

Baremetrics provides so much more insight into our revenue, subscriptions etc than the standard tools provided within the Stripe platform. It's been an absolute game-changer for us and helps us routinely to understand what's going on under the hood of our subscriptions. Their customer support is also well trained and responsive, making it a great time saver when you get stuck with something.

What do you dislike about Baremetrics?

Nothing of note. Onboarding went well and the consultative approach of the team helped us identify painpoints we didn't realise we had.

What problems is Baremetrics solving and how is that benefiting you?

A much deeper understanding of our revenue, churns, reductions etc.

Small Business (50 or fewer emp.)
Dec 04, 2023
 Source
Overall Rating:
4.5
MW
Mark W.
Ceo
Share
"Fills in a lot of gaps in the Stripe dashboard"
What do you like best about Baremetrics?

Combo of being able to monitor metrics day to day + the ability to dive in deeper in retrospect

What do you dislike about Baremetrics?

Could be more flexibility in certain areas of the product

What problems is Baremetrics solving and how is that benefiting you?

better metrics around our subscription and other payments

Small Business (50 or fewer emp.)
Nov 01, 2023
 Source
Overall Rating:
4.5
MR
Matt R.
Founder
Share
"Great tool to deliver small startup financial performance insight"
What do you like best about Baremetrics?

We used it to track key metrics (MRR, Churn Rate, CLV). Our business is subscription-based so e leveraged the tool to break down your revenue into cohorts, showing the impact of different pricing changes and subscription plan adjustments. Our main reason for using Baremetrics was its ability to analyze churn. It identified when customers churned but also gives insights into why they are leaving. We also used it to set financial goals and forecasts, which helps me plan for the future.

What do you dislike about Baremetrics?

Integration of dunning performance emails into our CRM

What problems is Baremetrics solving and how is that benefiting you?

Churn automation, subscription analytics, financial analytics and forcasting

Small Business (50 or fewer emp.)
Aug 19, 2023
 Source
Overall Rating:
4.5
YV
Yuri V.
Founder
Share
"Long time happy customer of Baremetrics"
What do you like best about Baremetrics?

Ease of use and their human customer support

What do you dislike about Baremetrics?

Current price model is too expensive for us, but they say they are going to review it

What problems is Baremetrics solving and how is that benefiting you?

Being able to view all main metrics at a glance

Small Business (50 or fewer emp.)
Jul 25, 2023
 Source
Overall Rating:
4.5
MM
Matt M.
Founder
Share
"Useful product for a SaaS startup"
What do you like best about Baremetrics?

It is easy to integrate and gives me useful charts and metrics tracking out of the box. We looked at a bunch of other options and this was the best one.

What do you dislike about Baremetrics?

I am still learning the program, so there could be issues but nothing I've encourtered so far.

What problems is Baremetrics solving and how is that benefiting you?

I run a SaaS startup and we need a tool to track metrics like churn, retention, etc. Before, I was flying blind. Now, I can see!

Small Business (50 or fewer emp.)
Mar 07, 2023
 Source
Overall Rating:
4.5
ZK
Zach K.
Ceo
Share
"Great MRR Tracking Tool, we have used for years"
What do you like best about Baremetrics?

It's easy to use and share access amongst your team. It plugs into Stripe which is where we process all of our payments through. It has the ability to export data as a CSV which is a big use case for us.

What do you dislike about Baremetrics?

We sometimes run into bugs that make our reporting inaccurate. This makes it harder to count on for board meetings, diligence, and more serious financial conversations.

What problems is Baremetrics solving and how is that benefiting you?

It helps us monitor MRR growth and churn on a customer level and can be shared across departments so everyone is in the loop at a high level on the business and sales performance

Small Business (50 or fewer emp.)
Feb 14, 2023
 Source
Overall Rating:
4.5
Kala R. avatar
Kala R.
Senior Financial Analyst/Accountant/Bookkeeper
Share
"Baremetrics is a useful tool to get all monthly and weekly KPI's."
What do you like best about Baremetrics?

Baremetrics helps to get all the statistics required to run a business in a timely manner.

What do you dislike about Baremetrics?

I do not dislike anything about Baremetrics. There are some metrics which we use other tools like Google Analytics or MySQL. Baremetrics can incorporate Google Analytics it would be helpful.

What problems is Baremetrics solving and how is that benefiting you?

Baremetrics is used to get Monthly and Weekly KPI's which is used to improve business.

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