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BigTime Logo
BigTime
Effortless Time Tracking & Billing
4.5
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BigTime Reviews & Product Details

BigTime Overview
What is BigTime?

BigTime is a cloud-based time tracking and project management software for professional service firms. The platform offers reliable time tracking, invoicing, project management, and reporting. With BigTime, you can easily track billable hours, manage projects and tasks, create professional invoices, and get real-time visibility into project progress and team performance, making it easier to make informed business decisions. Whether you're a consultant, an engineer, or a designer, BigTime is an essential tool that helps you stay organized and productive.

Company BigTime Software, Inc.
Year founded 2002
Company size 51-200 employees
Headquarters Chicago, IL, USA
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BigTime Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
BigTime Features
Billing & Invoicing
Budgeting & Forecasting
Client Management
Client Portal
Collaboration Tools
Contract Management
Customizable Dashboards
Document Management
Email Integration
Expense Tracking
Fee Management
Gantt Charts
KPI Tracking
Milestone Tracking
Mobile Access
Notifications & Alerts
Project Accounting
Project Management
Proposal Generation
Rate Management
Reporting & Analytics
Resource Management
Revenue Recognition
Risk Management
Role-Based Permissions
Task Management
Third-party Integrations
Time Tracking
Timesheet Management
Workflow Automation
BigTime Media
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BigTime Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 19, 2025
BigTime Logo
1,332 BigTime Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
May 06, 2021
 Source
Overall Rating:
5.0
MM
Meghan M.
O
Share
"Big Help"
What do you like best about BigTime?

The easy to navigate site, cutomer service and reporting.

What do you dislike about BigTime?

The reporting s a bit confusing but the support team is always there to show you how or create reports for you.

What problems is BigTime solving and how is that benefiting you?

Using Big Time to help understand profit margins better.

Small Business (50 or fewer emp.)
May 04, 2021
 Source
Overall Rating:
5.0
JM
Joanna M.
Bookkeeper Ii
Share
"BigTime has the best support team!"
What do you like best about BigTime?

They will respond to your queries as soon as possible. When I messaged them the first time, a member of the support team immediately messaged me and answered my concern. He had the most precise answer which solved my problem.

What do you dislike about BigTime?

None that I can think of. So far, the service is great. The software is great. I enjoy working using BigTime and it definitely had an impact on our client's business.

What problems is BigTime solving and how is that benefiting you?

Project Management, Time tracking, Invoicing, and Expense Tracking.

Small Business (50 or fewer emp.)
Apr 29, 2021
 Source
Overall Rating:
5.0
Harvey F. avatar
Harvey F.
Owner
Share
"Great Product and worth the price"
What do you like best about BigTime?

I like the tools that are inclued with the software. I was able to discontinue several apps I was using since they were already included in the software.

What do you dislike about BigTime?

I do not find anything I didn't like. I am very pleased with the sofware.

What problems is BigTime solving and how is that benefiting you?

No problems. The benefits I am receiving is an increased work flow and keeping better track of my projects and task.

Small Business (50 or fewer emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
Colleen H. avatar
Colleen H.
Owner
Share
"The platform I have been searching for!"
What do you like best about BigTime?

Easy to use and has all the necessary project management components I need to manage my projects.

What do you dislike about BigTime?

There are almost too many options for customizing the platform. This is not a bad thing; it just becomes a little overwhelming to figure out how to set up the interface.

What problems is BigTime solving and how is that benefiting you?

I needed a project management platform that could track project schedules, budgets, tasks and capable of invoicing. I was struggling to find a platform that could meet all of my specific needs. BigTime has been working with me to make sure the platform is set up exactly to my standards.

Small Business (50 or fewer emp.)
Apr 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Software!"
What do you like best about BigTime?

That you can customize almost everything to fit your business needs!

What do you dislike about BigTime?

No downsides so far. I will update if I have any issues.

What problems is BigTime solving and how is that benefiting you?

Invoicing clients at different rates was such a pain! Now I am able to assign pricing to each client.

Small Business (50 or fewer emp.)
Apr 19, 2021
 Source
Overall Rating:
5.0
ES
Erika S.
Coo
Share
"Efficient & Easy"
What do you like best about BigTime?

BigTime is intuitive and simple to use. The functionality is simple clicks and enables copying.

What do you dislike about BigTime?

What I like least about BigTime is the find it yourself learning. It would be easier for step by step instructions.

What problems is BigTime solving and how is that benefiting you?

The problems we solve are managing time entry. The benefits are a full view of the clientele.

Mid Market (51-1000 emp.)
Apr 05, 2021
 Source
Overall Rating:
5.0
ER
Elda R.
Founder
Share
"Returning customer"
What do you like best about BigTime?

Resource allocations make it easy to hold every one on the team accountable. This functionality also gives us clear visibility to those resources that are over/underutilized.

What do you dislike about BigTime?

not having an audit trail for timecards that may be deleted by admins.

What problems is BigTime solving and how is that benefiting you?

We are able to better manage our project goals and deadlines by using the Bigtime app for reporting. We are able to properly track the time and expenses related to each project.

Small Business (50 or fewer emp.)
Mar 29, 2021
 Source
Overall Rating:
5.0
MR
Marcie R.
Operations Manager
Share
"Big Time provides a single point of contact for all major administrative and project functions."
What do you like best about BigTime?

We have just started using Big Time in the last week. So far our favorite component is employee time tracking. The timesheet function is easy to use and virtually self-explanatory. Our remote staff quickly picked up how to use it and implemented it immediately. Our Owner was able to easily review and submit out timesheet from one place rather than downloading each individual excel spreadsheet we used to provide bi-weekly. Secondly, we just began entering/tracking projects and invoicing the initial phase. I have been able to track that it takes approximately 10 minutes to enter a new project complete with all the phasing and assignments as well as create an invoice. This is a quick process which will only become quicker as we use it more and more each day. Thirdly, Big Time Wallet is going to be a game changer for C3 Design Solutions because we have had clients put off paying us because they did not have paper checks available. Recently, one client didn't sign a check they sent! But with Big Time Wallet we can get payment immediately and it worked for the very first client we offered the option.

What do you dislike about BigTime?

While the program is easy to use, it is not always intuitive. There are tabs, breadcrumbs, button and field editing functionality on nearly every screen, which can make it confusing. For example, the Add (+) button, while highlighted in red, are a little small. And perhaps it should be colored Green for GO! I like how the save button changes to green when it is saving. Maybe for future design updates, the breadcrumbs could be replaced by a wizard function much like the Create an Invoice feature. That process is super simple and enables the user to quickly enter all necessary information to get started. Busy professionals are spoiled by major software design. Simple and intuitive is always best! While we appreciate the consideration of our time for training purposes, something as important as training on a new software which will run nearly every aspect of our business deserves more than an hour.

What problems is BigTime solving and how is that benefiting you?

The majority of business is conducted remotely. So having a central location for employees to enter timesheets was imperative. This process was previously done in an excel spreadsheet emailed every two weeks. Now the owner can review and submit all timesheets in one or two clicks. Another problem we had was project tracking. We tried many different ways including trying to make free programs work for us. This never worked resulting in lost productivity and employee time. Big Time affords us the opportunity to enter projects, track their progress, invoice and collect payment all in one place. It streamlines our workflow and increases our productivity. Additionally, clients began requesting to pay by CC or ACH. We did not have this capability previously, but with Big Time Wallet we do! Just got our first payment and it worked like a charm!

Mid Market (51-1000 emp.)
Mar 26, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"BigTime is very simple tool and it is easy to use."
What do you like best about BigTime?

BigTime is really simple and intuitive. It is very easy to use and it works very well for the purpose it is used in my company. Using BigTime, it is possible to do a very efficient time tracking. By considering the features I need and use daily, BigTime entirely fulfill my necessities and, based on comments from teamates and managers I work with, I would say that it works the same for them too. And I would like to thanks in special Mr. Spencer Neff for all good support.

What do you dislike about BigTime?

Nothing to say. I have nothing to dislike. By considering the features I need and use daily, BigTime entirely fulfill my necessities and, based on comments from teamates and managers I work with, I would say that it works the same for them too.

What problems is BigTime solving and how is that benefiting you?

My company uses BigTime as a tool for efficient time tracking. The feature I use is only the time tracking and, in this case everything my problems are completelly solved because I can do my time tracking very easily and fast. And I would say, based on comments from teamates and managers I work with, that it works the same for them too.

Mid Market (51-1000 emp.)
Mar 24, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"BigTime User Friendly time entry software"
What do you like best about BigTime?

Straightforward UI with convenient auto-save capability. The software is well organized and provides daily/weekly and monthly views for better tracking capability.

What do you dislike about BigTime?

Software does not provide for holidays to be auto-populated. This would need to be country specific but would help consultants better plan their time and provide guidance to international consultants.

What problems is BigTime solving and how is that benefiting you?

we use the system to track time as well as keep track of expenses for approval through the system. We found the time management capabilities make our daily operations more predictable and reliable. expenses can be better predicted and accounted for.